On Call Crisis Worker: Sponsorship Available

Manchester University NHS Foundation Trust

Job Summary

We are looking to appoint a number of enthusiastic individuals to join our established team of on-call crisis workers at SAFE Place, our Merseyside Sexual Assault Referral Centre site in Liverpool.

The post holder will provide crisis management for patients that attend the Centre for a forensic medical examination outside of normal office hour

Main duties of the job

This is a zero hours contract offering on-call services 24 hours a day across a variety of shifts. £14.51 per on call shift and £14.15 per hour call outand telephone calls.

The out of hours crisis workers will work on a rota basis between the hours of:7pm and 8am Monday-Friday on call from home. 8am-4pm, 4pm – Midnight on Saturday, Sunday, and Public Holidays on call from home. You may additionally be asked to cover some Annual leave for daytime crisis workers. The post holder would be expected to work a minimum of 4 on call shifts per month

The post holder will provide telephone support and information and crisis management to clients attending for a forensic medical examination.

The successful applicants will receive full training to enable them to provide crisis support to adults and young people attending for forensic examination/medical assessment and out of hours telephone support and information.

You will have some previous experience of working with people in a supportive role. You will have some understanding of safeguarding and possess a calming influence in stressful crisis situations. You must be highly organised, self motivated and able to work effectively on your own initiative as well as part of a multidisciplinary team. You must be able to attend the SAFE Place Merseyside within 30-60 minutes of a call out, be able to drive and have a clean driving license.

About us

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Person Specification

Qualifications

Essential

  • Good general education.

Desirable

  • NVQ Level 3, Counselling Qualification, Safeguarding training

Knowledge and Experience

Essential

  • Understand the impact rape and sexual assault can have on victims.
  • Previous recent experience of directly working with people in a supportive/advocacy role.
  • Understand the nature of SARC and issues in relation to victims of rape or sexual assault.
  • Possess an understanding of confidentiality and safeguarding.

Desirable

  • Previous experience of telephone support work such as Samaritans.
  • Previous experience of working in a healthcare setting.
  • Previous experience of working with people in traumatic or crisis situations.

Skills

Essential

  • Have good listening, interpersonal, written, and verbal communication skills.
  • Be able to work out of hours, evenings, weekends, Public holidays.
  • Ability to work a part of a multidisciplinary team
  • Ability to utilise supervision effectively
  • Have a flexible approach based around victim’s needs & the SARC.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 04 December 2024

To apply for this job please visit apps.trac.jobs.