Infrastructure Engineer: Sponsorship Available

Torbay and South Devon NHS Foundation Trust

Job Summary

The Trust’s digital solutions rely on a solid hardware and infrastructure foundation and the technical team will ensure that system is designed and maintained for high levels of availability and performance.

The Infrastructure Engineer will report to the Solution Architect and be responsible for the implementation and administration of the underlying infrastructure and platforms that provide the foundation for the secure and safe operation of all Trust applications. The timely delivery and effective management of the infrastructure is key to ensuring that key hospital applications are supported through their lifecycle, with minimal impact to the organisation and patients. The Epic EPR and associated solutions will be core business system for the Trust and this role is critical to its success.

The post holder will be part of a dedicated team responsible for the implementation and management of all of the underlying infrastructure and platforms which include the application delivery platform, web servers, printing infrastructure, virtualisation, and storage.

Close communication with the entirety of the infrastructure and BAU teams will be critical to ensuring that the environments and subsystems are appropriately supported and managed.

Main duties of the job

  •  Installation and management of the various infrastructure and platform elements which provide the foundations of the Trust solutions. Including, but not limited to, application deployment platforms, web servers, database servers, data warehouse environment, backup system, storage, virtualisation platform, print server management and end user computing;
  • Proactive monitoring and management of the warranted environment in order to ensure high availability to the required standard (99.99%);
  • Delivery of suitable reporting mechanisms, such that the organisation can be assured of the system meeting the agreed high availability and performance requirements;
  • Manage that reporting and monitoring actively in order to analyse root causes for problems and to implement plans to remediate them;o Implementation of warranted environment upgrades to an agreed standard;
  • Managing the migration and troubleshooting of application builds across Trust environments;o Implementation of software/hardware upgrades and updates to production and nonproduction environments using prescribed tools (Data Courier) and Standard Operating Procedures (SOPs) as required;
  • Analyse where tasks can be automated or scripted in order to ensure consistency and efficiency, and to implement that automation;
  • Maintain and test processes related to disaster recovery and business continuity;
  • Ensure compliance with the Trust Governance Procedures, Policies and Standards for data loads and interfaces;

Person Specification

Qualifications and Training

Essential

  • Degree in a relevant subject or extensive equivalent experience

Desirable

  • Professional qualification at Masters level or equivalent experience
  • Epic Certification in assigned GI and GM modules

Knowledge and Experience

Essential

  • Excellent technical knowledge and practical experience of server virtualisation (VMware) technologies
  • Excellent technical knowledge and practical experience of SAN technologies
  • Strong Windows server skills in 2008 R2, 2012 R2 and 2016
  • Experience of managing Active Directory and Data Centre environments in a critical environment
  • Significant experience of managing high availability, mission critical systems
  • Experience in designing, implementing and managing resilient and scalable critical systems
  • Experience of managing change in a technical environment and its impact upon end users in a critical, high availability environment

Desirable

  • Excellent scripting knowledge with a particular focus on the creation of reusable scripts for automating routine tasks
  • Knowledge of SQL Server administration in a critical operational environment
  • Understanding of ITIL processes
  • Knowledge of NHS Information Standards and their application in technical infrastructure

Specific Skills

Essential

  • Excellent communication skills, particularly in terms of documentation and communicating highly complex technical information to infrastructure teams for support purposes
  • Highly effective interpersonal, communication and people management skills when dealing with highly complex information
  • Personal credibility, with ability to quickly gain the confidence of others.
  • Able to work under pressure with competing priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 27 January 2025

To apply for this job please visit apps.trac.jobs.