Job Summary
Have you got what it takes to provide support and advice to patients with gynaecological cancer?
Are you highly motivated and driven to support and improve patient care?
Do you possess exceptional organisational, communication, interpersonal skills and have a caring sensitive attitude to encourage and promote best outcomes for patients, their relatives, and carers?
If so, this could be the job for you!
If successful this role will involve close collaboration and direct engagement with patient’s local care providers, services and sectors to provide and promote a holistic and personalised approach to patient support.
This will include navigation and co-ordination of supportive care with a requirement to signpost patients towards specialist resources to enable them to maximise the quality of care and support they receive.
This role is your gateway to a rewarding role in oncology. Bring your passion and drive and let us help you support our patients.
Main duties of the job
To assist the gynae CNS Teams within the daily management and support of people affected by gynae cancers regionally and nationally who are receiving treatment and care at the Royal Hallamshire and Weston Park Hospital.
The role will be pivotal in providing an additional source of contact for patients and their families/carers; helping to ensure seamless care as they move along their cancer pathway and across provider organisations. The post holder will provide comprehensive support and information to patients and families affected by cancer. This will include navigation and co-ordination of supportive care with a requirement to signpost patients towards specialist resources to enable them to maximise the quality of care and support they receive. This will include regular liaison between clinical and administrative team members and acting as a conduit between patients and healthcare professionals.
The post holder will be an active member of the CNS team. It will be expected the post holder will work as a team member but who can also work autonomously, using their own initiative with the ability to prioritise workload, knowing when to seek advice and support from senior colleagues. A close working relationship with the Clinical Nurse Specialists/MDT members and the wider team will be paramount to ensure a quality service is delivered to those people affected by cancer.
Person Specification
Experience
Essential
- Relevant Health or social care experience at Band 3 or equivalent, or transferable knowledge & experience of working with the public
- Understanding of key referral pathways to Allied Health Professionals to support plans of care.
- Experience in managing small projects.
- Experience in Involvement with Data collection systems
- Experience of dealing with challenging situations
- Experience of working within a multidisciplinary team, or equivalent
- Experience of working in a busy environment that requires flexibility.
Desirable
- Experience in palliative care, cancer care, haematology, or oncology environments.
- Experience of supporting patients
- Experience of participation in audit
- Experience in service improvement.
- Awareness of Macmillan Cancer agenda and willingness to undertake training
Skills and Knowledge
Essential
- Excellent planning and organisation skills
- Excellent communication, listening and interpersonal skills able to demonstrate sensitivity and empathy
- Data collection and analysis
- Ability to work without direct supervision, aware of boundaries and need to seek advice and refer as appropriate
- Able to use own initiative, solve problems and make decisions under pressure
- Ability to work flexibly and prioritise workload
- Ability to work well under pressure and remain calm in difficult situations
- Ability to deal with sensitive information in a tactful and diplomatic way
- Able to work independently and recognising when to seek help
Desirable
- Knowledge of rapid diagnostic pathway principles and key cancer pathway steps
- Experience of scheduling/co-ordination activities and/or resources
- Knowledge of Cancer waiting times and specifically 28 FDS
- Administrative skills
- Analytical skills
Personal Qualities
Essential
- Exhibits high levels of integrity, courtesy and respect to others
- Professional appearance and manner, act as a role model
- Team worker but able to work autonomously with direction
- Strong attention to detail and accuracy
- Flexible approach to working arrangements
- Time management skills
- Flexible attitude to working
- Able to travel between sites
Desirable
- A keenness to learn and for on-going personal development
Education and Qualifications
Essential
- 4 GCSE’s Grade 4/C or above including Maths and English or equivalent
- NVQ or QCF level 3 or working towards in Health or Health and Social Care
- Evidence of foundation degree level study
- Coaching or teaching courses and/or qualification or equivalent relevant experience
- Computer literacy with good understanding of computer packages e.g. word/excel, and knowledge of confidentiality, information governance and data security
Desirable
- Care Certificate completion or willing to undertake self-assessment
- Basic counselling qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 16 March 2025
