Job Summary
Advance Your Technical Career with GSTT’s Infrastructure Team
Guy’s and St Thomas’ NHS Foundation Trust (GSTT) is expanding its Infrastructure Team, offering a fantastic opportunity for IT professionals looking to further develop their technical expertise in a dynamic and supportive environment.
This role is ideal for someone with a foundation in IT who’s ready to build on their experience and deepen their skills across key infrastructure areas such as Wintel, Azure, Backup technologies, and broader server infrastructure. You’ll be exposed to a wide range of systems and projects, with the chance to take on meaningful responsibilities and grow your technical capabilities.
Join a collaborative team that values innovation, continuous learning, and making a tangible impact on healthcare delivery. If you’re ready to take the next step in your IT infrastructure career, we’d love to hear from you.
Main duties of the job
Main Duties and Responsibilities
- Support and Maintenance of Infrastructure Services
- Provide day-to-day support for existing infrastructure solutions across the Trust.
- Act as a key contact for managing and maintaining our enterprise backup solution, ensuring data integrity and availability.
- Data Centre Operations
- Serve as the primary liaison for our two data centre sites, coordinating access and activities with third-party vendors and internal teams.
- Oversee physical infrastructure tasks such as hardware installations, cabling, and environmental monitoring.
- Incident and Request Management
- Respond to and resolve BAU tickets and service requests in line with ITIL best practices.
- Monitor and manage daily system health reports, escalating issues where necessary to ensure service continuity.
- Project Involvement
- Contribute to the delivery of IT infrastructure projects, including system upgrades, platform migrations, and new service implementations.
- Collaborate with project teams to ensure infrastructure components are delivered on time and to specification.
- Platform Modernization
- Support ongoing efforts to modernize the Trust’s server and infrastructure estate, including the adoption of cloud technologies and automation tools.
- Participate in the evaluation and deployment of new technologies to improve performance, scalability, and resilience
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent relevant technical experience
- Expert knowledge, skills and appropriate certification within the Server field
- ITIL Foundation qualification
Skills
Essential
- Understanding of the ITIL Framework
- Exposure to Service Management Systems
- Able to work autonomously, prioritise workloads and resource them in response to changing
- Excellent written and verbal communication skills – can explain complex requirements in a clear and concise manner
- Server hardware fundamentals
- Enthusiasm, commitment, self-motivation and a willingness to work in a flexible manner
Experience
Essential
- Significant experience as an Infrastructure Engineer in a large highly complex organisation
- Experience in the management of commercial enterprise systems that are hosted on the server platform
- Significant experience of interpreting business requirements and considering the impact on IT services.
- Demonstrable experience of working and managing others to plans and timescales
- Demonstrable experience of producing qualitative work in very aggressive timescales
- Demonstrated experience in building strong relationships with business partners and multi-discipline project delivery teams.
- Previous line management experience
- Proven experience of working within an organisation with full adherence to the ITIL Framework, with a focus on Incident, Problem, and Change Management.
- Proven experience in working in conjunction with IT Managed Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 20 July 2025
