Job Summary
Exciting opportunities are now available for the position of Patient Flow Assistant. You will be able to work on your own initiative and seek help as required. You will be able to work across 7 days a week according to shift patterns.
You will be part of an integrated team who are the central point of contact for bed availability across the Trust and who ensure systems are in place for the effective flow of patients through the hospital, aiming to provide a high quality service and meet the trusts targets. Dealing with relatives, staff from other hospitals, and internal departments across the Trust is a key part of the role.
Any prospective candidates must come in to shadow a member of existing staff before attending an interview
Main duties of the job
To lead on co-ordinating the discharge or transfer arrangements of medically and therapeutically stable patients identified as medically fit for discharge within a designated area. The post-holder will participate in the assessment of after-care needs of clients and relatives/carers, contacting as required other members of the multidisciplinary team. The post-holder will independently co-ordinate the safe discharge and transfer of patients
As part of the Capacity Team work in close liaison with members of all areas across the hospital particularly the emergency assessment areas ensuring systems are in place for the effective flow of patients through the hospital aiming to provide a high quality service and meet Trust targets.
Person Specification
Qualifications
Essential
- Educated to ‘Diploma’ standard or equivalent gained through training and practical experience
- NVQ Level III in related Health or Social Care
Desirable
- ECDL or equivalent
- Basic Statistical Skills
Experience/Skill
Essential
- Ability to work under pressure and meet tight deadlines
- Ability to work independently and as part of a team
- Flexible with approach to work
- Ability to problem solve.
- Ability to know when to use own initiative
- IT skills, using word, excel and outlook
- Good organisational skills
- Ability to prioritise a demanding workload.
Flexibility and other
Essential
- Excellent communication skills both written and verbal
- Ability to liaise effectively with professionals from other organisations.
- Understanding confidentiality and diversity issues.
- Ability to cope with difficult and distressed patients and relatives
- Working across 7 days as part of a shift rota
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 10 July 2025
