Job Summary
A unique opportunity has arisen within the Urology Department at Aneurin Bevan University Health Board for a Uro – Oncology Health Care Support Worker band 4. The successful post holder will help co-ordinate and fully support the smooth running of the Uro – oncology Services. This post will be extremely busy, quite diverse and will be very demanding but satisfying. The post holder will be expected to work alongside and in partnership with a multi disciplinary team and will be central to the smooth running of the Service.
Main duties of the job
The post-holder will be responsible for supporting the work of the Uro-Oncology Clinical Nurse Specialists and providing a point of contact for patients and professionals. Triage incoming calls, provide basic telephone advice and refer on or sign-post to other sources of support.
Coordinate the necessary assessments, appointments or investigations.
The post holder will act as a point of contact for the service and will liaise with all members of the multi-disciplinary team on various organisational aspect of patients care.
The post-holder will provide practical support to the smooth running of the Clinics as appropriate.
The post- holder will be responsible for providing the communication, co-ordination and administrative support necessary in the setting up of a Urology cancer patients support group.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person Specification
Skills and Ability
Essential
- Clinical assessment and catheter care
- Venepuncture skills
- IT skills
- Able to use own initiative
- Effective organisation skills
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
- Practical problem solving skills
- Ability to work within a team
- Accurate written communication of information
- Ability to prioritise own workload
Knowledge and Experience
Essential
- Relevant health or social care experience at AFC Band 3 or equivalent
- Knowledge of relevant cancer treatments, interventions and terminology
- Experience of multi-professional working
- Experience in the use of data management
- Evidence of good communications skills
- Understanding of person-centred care
- Understanding of the health and social care environment
- Experience of coach/teaching patients and carers
Desirable
- Understanding of Macmillan Cancer Support and its role across the UK.
- Experience in coordinating a patient workload
- Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
Qualifications and Education
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
Desirable
- Evidence of continued role development
- Willingness to undertake Macmillan learning and development courses
- Coaching or teaching qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 25 August 2025
