Endoscopy Deputy Waiting List Manager: Sponsorship Available

University Hospital of North Midlands NHS Trust

Job Summary

An exciting opportunity has arisen to join our management team; this post is ideal for an enthusiastic and self-driven individual wanting to commence their career in a first line management position. The EndoscopyDeputy Booking Manager plays a crucial role in supporting the Endoscopy booking team in the efficient and effective operational management of resources in order to deliver continually improving high quality patient care.

 

The Deputy Waiting List Manager will deputise for the Endoscopy Operational Services Manger and cross cover the Endoscopy Utilisation Co-ordinator. A main focus of this role is to manage the day to day activities of the Endoscopy Booking Office and Endoscopy Receptions, its administration and clerical staff at both the Royal Stoke and County sites by providing supervision, on the job training and acting as a mentor to less experienced staff.

 

You will also support improvements in waiting list management and performance within the Endoscopy Booking Team and will work as part of a team working to tight deadlines whilst managing your own workload.

 

Team building skills are imperative, as is the needs to be self motivated with the ability to use your own initiative as and when necessary. You will be required to communicate with staff at all levels and offer solutions to ensure Endoscopy inpatient lists run smoothly and suit the service needs.

 

Main duties of the job

The post holder will have responsibility for ensuring that the EndoscopyAdministration and Clerical services at both the Royal Stoke and County sites have sufficient cover to meet service demands to provide administrative support to the Endoscopy Department. To ensure the continuity of the Endoscopy Administration and Clerical service working practises across both sites.

The post holder will assist the Endoscopy Operational Services Manager with staff management which includes responsibility for staff rotas, payroll, maintaining absence records and appraisals, waiting list management, with a specific lead in 2WW Cancer Targets, Data Quality and Governance issues arising within the Endoscopy Administration and Clerical Services.

Person Specification

Qualifications or their equivalent

Essential

  • Educated to intermediate level eg: NVQ level 3, BTEC or equivalent knowledge and experience
  • Competent in the use of Microsoft Word, Excel, iPortal, Careflow and Intranet.

Desirable

  • Extensive knowledge and experience of Outlook diaries.

Work Experience

Essential

  • Development and maintenance of robust systems to ensure effective administration and organisation.
  • Experience of staff management including staff rotas.

Desirable

  • Two years’ experience working in an office environment within a healthcare setting.
  • Experience of Management of Change issues.

Skills & Knowledge

Essential

  • Good communicator – written and oral.
  • Ability to prioritise and organise work to provide an effective quality of service.

Desirable

  • Knowledge and experience of the Trust recording tools for staff: EASY, Empactis.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 25 September 2025

To apply for this job please visit apps.trac.jobs.