Job Summary
We are seeking to appoint a dynamic individual to work within our busy service. You will be supported in this role by the Surgical Appliances Orthotics manager – working closely to develop and progress the Orthotics department.
To assist the Surgical Appliances Manager in the delivery of the Surgical appliances service to patients across Barnet & Chase Farm sites.To provide all aspects of administrative support for the Surgical appliance department across the Royal Free, Barnet & Chase Farm sites.To ensure a high quality, friendly and efficient frontline service to patients and staff, contributing to regular needs analysis, service review and effective management of patient complaints and queries.
Main duties of the job
This role will require the successful applicant to work at the Orthotics department between Barnet and Chase Farm hospitals with occasional cross site working at Royal Free hospital. The successful applicant will also provide Orthotic clinics to our patients – including Orthosis, Surgical Hosiery and Breast prostheses. This is a very diverse role which requires the ability to balance a variety of administrative tasks along with clinical responsibilities. You will have excellent communication skills, be adaptable to different environments and provide excellent support to our Orthotics team. Cross cover is essential and on occasion you will be required to travel to different sites.
If you have the skills and attributes fitting this role, we look forward to receiving your application.
Person Specification
World Class Care Values
Essential
- Demonstrable ability to meet the Trust Values
Education & professional Qualifications
Essential
- Higher education qualification (e.g. NVQ 3) or equivalent experience or training
Experience
Essential
- Previous NHS experience of interaction with patients
- Previous experience working with people within the healthcare environment
- Experience of leading/supervising/teaching individuals
- Experience of working in a team
Desirable
- Previous experience of independent assessment and orthotic provision for patients
- Involvement in a caring role in a healthcare facility
- Extensive experience of administrative work
Skills and aptitudes
Essential
- Good time management
- Ability to work alone and use initiative
- Understanding of the role of appliances and how admin can support this.
- Ability to communicate effectively and efficiently in writing
- Proficient with computers, including use of MS word and Excel
- Good organisational skills
- An understanding of the skills required for effective team working
- Able to use initiative and demonstrate flexibility in routine situations.
- Ability to work under pressure and prioritise between urgent and routine tasks
- Able to work flexibly performing more than one task concurrently.
Personal Qualities & attributes
Essential
- Effective interpersonal skills, including assertiveness & ability to motivate
- Demonstrates assertiveness
- Self- motivated
- Strong attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 13 November 2025
