Guy's and St Thomas' NHS Foundation Trust
Job Summary
The post holder will ensure safe, appropriate, effective and sustainable discharges that meet the needs of homeless patients. The post holder will work in partnership with members of their own multi-disciplinary as well as other hospital teams and outside agencies in order to achieve successful discharges. The post holder will work both on various wards, in Accident and Emergency (A&E) and may need to outreach into the community to support patients post discharge for follow ups. The post holder will be expected to work core hours of Monday to Friday 09.00-17.00, with one weekend per month.
The post holder will work as part of a multidisciplinary team with other housing workers, an occupational therapist, nurse and social worker. The post holder will provide expert housing advice to other members of the team and wider hospital. The post holder will also be expected to contribute to teaching/awareness sessions delivered to a variety of staff throughout the hospitals.
The post holder will undertake detailed housing assessments that will help prove a patient’s homelessness, eligibility, priority for housing and established local connection.. The post holder will build relationships and liaise with Local Authorities Housing departments to achieve the best results for the patients. The post holder will at times escort patients to Housing Options departments and accommodation viewings to provide advocacy as necessary.
Main duties of the job
To deliver individualised advice to patients liaising with the necessary support agencies/authorities to achieve the best possible outcome on discharge.
To carry out holistic housing assessments that will help prove a patient’s homelessness, eligibility, and priority for housing support and to verify local connection.
To work alongside senior staff to resolve disputes with Housing Options, and achieve the best results for the patient and the health and housing services involved.
To ensure patient case notes are updated in timely manner (e.g. EPIC).
To provide information and advice to members of the team and other colleagues in the hospital around housing, benefits entitlements and processes.
To provide discharge advice and support to health professionals in hospital.
To act as a role model for other staff, delivering sensitive, comprehensive and appropriate care to homeless patients, demonstrating no prejudice.
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