Triangle of Care Peer Support Worker (Inpatient Wards- Carers): Sponsorship Available

South West London and St Georges Mental Health NHS Trust

Job Summary

South West London and St George’s Mental Health NHS Trust (SWLStG) values the unique contribution of people with lived experience in shaping and improving mental health services. We are looking for a passionate and driven Triangle of Care Peer Support Worker to support our Acute & Urgent Care Service Line whilst being based within the Involvement Team

This role combines two key elements:

  •  Direct peer support for carers – drawing on your own lived experience of caring for someone with mental health challenges to offer hope, resilience and practical support.
  • Administrative and coordination support – helping carers to be involved in service development through events, training and stakeholder engagement.

You will coordinate carers’ peer support sessions within Acute and Urgent Care services, facilitate peer led groups, and support initiatives such as Carers Champion training and Carers Week activities. You’ll also maintain accurate records, manage communications, and ensure resources are up to date.

 

Main duties of the job

  •  Use the wisdom of your lived experience as a carer to offer hope, connection and practical support to carers during the admission of the person they care for.
  • Welcome carers with clear information about the ward and how they can stay involved, shaping care as partners and referring and supporting registration for carers involvement if appropriate
  • Provide focused one-to-one peer support, helping carers feel heard, confident and supported.
  • Help carers prepare for reviews and MDTs so their strengths, concerns and insights influence plans and decisions.
  • Support or help run peer-led groups and wellbeing sessions that build connection and resilience.
  • Co-produce and keep carers information resources up to date, and signpost to meaningful local and national support.
  • Coordinate peer support activity and manage core admin tasks such as scheduling, record-keeping and supporting communications and carers events.
  • Support Carers Champion training, carers events and updates to key resources.
  • Strengthen three-way partnerships between service users, carers and staff, modelling Triangle of Care principles every day.
  • Gather feedback, support quality improvement work and contribute to collation and action-planning from Triangle of Care self-assessments.
  • Work safely, maintain clear peer boundaries and contribute positively to a compassionate, collaborative ward culture.

Person Specification

QUALIFICATIONS & EXPERIENCE

Essential

  • Personal experience as an unpaid carer/family member supporting someone with mental ill health (or substantial experience as a service user with strong family partnership insight), and readiness to use this experience supportively.
  • Experience of using recovery tools to support your own and others recovery
  • Good standard of education with a relevant qualification AS Level, NVQ 3 or equivalent or Key Skills in Literacy and Numeracy Level 2 (or willing to achieve within 2 years) and equivalent experience of providing peer support in the mental health sector
  • Ability to self-manage your personal recovery and maintain professional boundaries
  • Ability to articulate peer principles, benefits and outcomes
  • Completion of Peer Support Worker training or willingness to complete within first 6 months of employment
  • Experience mentoring, coaching or supporting others using lived experience
  • Experience in co-production, quality improvement, or service user involvement
  • Recent experience of working in the mental health sector within a team-based environment
  • Experience of supporting facilitation and development of a Peer Support group
  • Experience supporting delivery of events and coordinating training

Desirable

  • Experience of facilitating carer-led groups and activities in mental health settings.
  • Experience of supporting someone who has accessed crisis services
  • Peer Leadership qualification
  • Completion of Peer Support Worker training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 16 February 2026

To apply for this job please visit apps.trac.jobs.