We are looking for a dedicated and enthusiastic individual to join our team as an Acute Oncology Cancer Support Worker.
We are delighted to have an opportunity to recruit a Acute Oncology Cancer Support Worker to join our established team of Acute Oncology Clinical Nurse Specialists and one Acute Oncology Cancer Support Worker.
Working with Acute Oncology to improve the patient experience, you will coordinate referrals to ensure that patients are seen promptly and by the most appropriate person.
You will work mainly at EDGH Hospital, and be expected to cross cover where needed.
We will give you opportunities to fulfil your passion for cancer care and grow your career. You will have the chance to inspire others to deliver the highest standards of patient care and you will be part of a friendly, supportive Acute Oncology team.
Main duties of the job
You are likely to have some experience of cancer and may have a background in healthcare. This is not an essential factor and transferrable skills and a willingness to learn are equally important.
It is essential to have excellent interpersonal skills, to be flexible and enthusiastic. To work with inclusivity and kindness, mindful of our Trust values.
Person Specification
Qualifications
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- BTEC HNC in Health or social care or equivalent recent professional development and experience
- Evidence of continued professional development
Desirable
- Training in foundation degree in health and social care equivalent
- Coaching or teaching qualification
- Foundation degree in health and social care
- Willingness to undertake learning and development courses
- Care certificate
Experience
Essential
- Relevant health or social care experience or equivalent
- Experience of multi-professional working
- Experience in the use of data management and IT systems
- Evidence of good communications skills both verbal and non-verbal
- Understanding of the health and social care environment
- Communicating with patients and relatives
- Able to cope with distressed patients or relatives
- Understanding of person-centred care
Desirable
- Experience in coordinating a patient workload
- Experience of working with cancer patients
- Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
- Experience of coach/teaching patients and carers
- Managing/triaging of telephone calls
Skills / Knowledge / Abilities
Essential
- Ability to communicate both verbally and non-verbally on a daily basis with people at all levels in a sensitive manner
- Ability to work within a team
- Ability to motivate self and others Flexible attitude to working
Desirable
- Ability to work flexibly across different teams and specialities
Other
Essential
- Effective organisation skills
- IT skills, data collection, use / completion of Somerset cancer registry database
- Able to travel between sites in a timely and efficient manner
- Ability to deal with complex and difficult emotional situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 30 March 2026
