HIVE Support Practitioner: Sponsorship Available

Gateshead Health NHS Foundation Trust

Job Summary

The purpose of the role is to work as part of the HIVE Programme Team, based at the Queen Elizabeth Hospital, to help shape and deliver on this new workstream across Gateshead. The post holder will work with patients identified to have multiple and complex needs that are facing barriers to accessing healthcare services. They will support and manage an active caseload, working to help patients attend appropriate appointments and investigations, thus allowing them to receive timely and effective care. The post holder will work closely across Gateshead’s Health and Care system to ensure our patients benefit maximally from the support services available to them, developing and demonstrating a therapeutic relationship with healthcare providers to underpin better health outcomes.

 

The role will build on the requirement to deliver reasonable adjustments to access care, whilst ensuring accurate data collection and recording of alerts and need. High quality documentation will facilitate continuity of care between providers for our most complex service users.

The role will be at the forefront of addressing health and healthcare inequalities across Gateshead and has been developed in collaboration with the Local Authority Public Health Team and other stakeholders. Over the course of this project we hope to gain a much better understanding of the challenges faced by vulnerable cohorts and work to redefine the way care across services is delivered to them.

 

Main duties of the job

To encourage and develop personalised, comprehensive prehabilitation plans with patients to address identified risk factors

Support vulnerable clients to optimise their health and wellbeing by using a holistic approach to understand the challenges and barriers posed to service users. Holistic support may include support to access housing, addiction services and/or routine healthcare appointments on an individual basis.

Engage with clients and offering them support and brief intervention advice and offering physical health checks, including but not exclusive to, finger prick sampling, BP readings, CO reading, body measurements, and undertaking mental wellbeing assessment tools

Support clients to understand and manage their health and wellbeing through behaviour and lifestyle changes assisting them to achieve their goals, manage their condition and undertake prehabilitation

Liaise with relevant services, organisations and support networks to develop both client pathways and support packages for clients

Assist with ongoing activity evaluation in line with the project plan

Address health inequalities through asset based, holistic conversation, identifying support from family and wider community

Work collaboratively and ensure the relevant resources are available for members of the public, in order for individuals to make changes to their behaviour that have a positive impact on their health and wellbeing

Person Specification

Skills

Essential

  • Working knowledge of supporting people to improve their health and wellbeing, and understanding of behaviour change techniques
  • Good IT skills and experience with a range of Microsoft office packages
  • Strong communication and interpersonal skills with the ability to listen, influence, negotiate and motivate individuals in relation to health-related behaviours
  • Ability to act upon own initiative, respond to changing situations with excellent organisational and time management skills
  • Ability to handle sensitive data with confidentiality.

Desirable

  • Experience working with people with multiple and complex needs. This may include people experiencing homelessness, those with learning disabilities, mental health conditions or from inclusion health groups
  • Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers

Qualifications

Essential

  • Minimum of level 2 functional skills in English
  • Minimum of level 2 functional skills in Mathematics

Desirable

  • Relevant training related to supporting and improving health and wellbeing, this may include training in addiction, dependency, mental health, social prescribing or health coach

Experience

Essential

  • Patient/service user facing experience in the community, voluntary, health or social care sector
  • Patient/service user facing experience in the community, voluntary, health or social care sector

Desirable

  • A working knowledge of supporting clients with long term health conditions utilising a personalised care approach
  • Experience of multi-sector working
  • Experience of partnership/collaborative working and of building relationships across a variety of settings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 25 March 2026

To apply for this job please visit apps.trac.jobs.