Job Summary
An exciting opportunity has arisen for an enthusiastic, proactive person to join the established Headache Specialist Service at ESHT. This is a full time, permanent band 4 post.
Dependent on your experience and with the support and supervision of the Headache Specialist Team, you will over time, provide information and support to people with headache disorders to help them manage their condition. In addition to working collaboratively with the team to manage the administration of the Headache service.
Whilst previous clinical experience is desirable, training, support and development will be provided.
Main duties, tasks & skills required
The Headache support worker will work closely with the Headache specialist team to ensure individual needs of people with Headache across ESHT are met in line with NICE guidelines. This will include management of the headache service database and associated administrative duties, ensuring patients have timely follow up.
The post holder will deliver patient-centred, self-management support and education as necessary to noncomplex migraine patients, including lifestyle modification, trigger reduction and management of acute attacks.
The post holder will have excellent organisational skills and be able to communicate effectively with a number of different disciplines.
Person Specification
Qualifications
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- Educated to NVQ level 3 in relevant subject or equivalent level of knowledge and experience
- Evidence of continued professional development to diploma level or equivalent level of knowledge and experience
Desirable
- Training to foundation degree in health and social care equivalent or evidence of continued role development
- Coaching or teaching qualification
- Willingness to undertake learning and development courses
- ECDL or equivalent / alternative IT qualification
Experience
Essential
- Previous relevant experience of working in health and social care environment
- Experience of multi-professional Working and working as part of a team
- Experience in the use of data Management
Desirable
- Understanding of Headache as a condition, making links within charities such as Migraine trust and OUCH across the UK.
- Experience in coordinating a patient workload
- Awareness of Headache in Adults: management Clinical guideline [CG 150]
- Knowledge of relevant Headache treatments, interventions and terminology
Skills / Knowledge / Abilities
Essential
- Ability to communicate both verbally and non verbally on a daily basis with people at all levels in a sensitive manner
- Understanding of person-centred Care
- Ability to motivate self and others
- Good IT skills including knowledge of Mircrosoft Office – Word, Excel and Outlook
Other
Essential
- Analytical/ judgmental o Good observation skills o Practical problem solving skills
- Ability to travel between sites in an efficient and timely manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 28 May 2026
