Operational Lead – Psychosis Pathway

Oxleas NHS Foundation Trust

Job summary

The Operational Lead for the Psychosis Pathway provides day-to-day operational leadership and management across adult community mental health services. The post holder works closely with the Service Line Manager and clinical leads to ensure services are safe, effective, high-quality, and delivered in line with Trust strategy, national standards, and available resources. The role focuses on performance delivery, workforce management, service improvement, and clinical governance across the psychosis pathway.

Main duties of the job

  • Provide operational leadership and management across the psychosis pathway.
  • Support delivery of quality, safety, performance, workforce, and financial objectives.
  • Manage demand, capacity, patient flow, referrals, and waiting times.
  • Lead and support service development and improvement initiatives.
  • Line manage and supervise staff, ensuring compliance with HR and mandatory training requirements.
  • Work collaboratively with clinical leads, MDTs, and external partners to ensure integrated care delivery.
  • Ensure effective clinical governance, risk management, and response to incidents and complaints.
  • Contribute to strategic and annual business planning.

Person Specification

Education/Qualifications

Essential

  • Relevant professional qualification (RMN, OT, Social Worker, Psychologist, management), educated to degree, master’s level or have other relevant experience.
  • Certified leadership qualification or equivalent experience.

Experience

Essential

  • Significant experience of, and demonstrable achievement in, successful and compassionate leadership.
  • Experience of providing line management, supervision, and development of staff across disciplines.

Desirable

  • Experience managing team performance targets and budget management.
  • Experience of leading on service development and sustainable change projects.

Skills/Abilities/Knowledge

Essential

  • Knowledge of the key drivers behind community mental health care.
  • Ability to provide and receive complex and emotive information with staff, service users, carers, and other stakeholders.
  • Good performance management skills, including setting clear expectations, providing direction, and holding others to account.

Desirable

  • An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks.
  • Ability to motivate and lead teams effectively, including when working under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).

Closing Date: 12 July 2026

To apply for this job please visit apps.trac.jobs.