EOC Clinical Advisor (Validator)

East of England Ambulance Service

Job summary

The Trust is looking to recruit Clinical Advisors (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Bedford, Chelmsford or Norwich.

We are looking for Paramedics and Nurses (Nurses must have adult nursing qualifications)

We are looking for full or part time permanent staff ideally to work on our core rotas, covering shifts on days, lates, nights and weekends. We require a minimum of 18.75hrs per week.

For EEAST internal Candidates looking to join the Clinical Assessment Service – a £2500 incentive payment may apply please see FAQ Document for details.

There is an initial training period, of approx. 3 weeks, which will need to be completed on a full-time basis.

Clinicians must be able to work at either our Norwich, Bedford or Chelmsford Control Rooms. We cannot currently support agile or remote working for this role.

Candidates who have applied within the last six months and were not successful should not reapply for this position.

Main duties of the job

This role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arrange for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR HCPC registered paramedic.

Person Specification

Experience

Essential

  • Experience of A & E, Medical or Primary Care setting
  • Previous experience of making autonomous clinical decisions.

Desirable

  • Present or significant post-registration experience in a clinical environment.
  • Previous experience of face-to-face or telephone triage.

Personal Qualities, Abilities and Attributes

Essential

  • Empathic, respectful, and caring approach to others, taking into account dignity, equality and diversity.
  • Willing to be flexible and available to work at short notice.
  • Motivated towards further professional development, innovation and change.
  • High level of IT and telephony dexterity, effective keyboard skills.
  • Flexible approach to work function/patterns.

Skills & Knowledge

Essential

  • Communicate highly complex, sensitive information requiring empathy, reassurance; barriers to understanding.
  • Able to make clinical judgements from information, evaluate alternative courses of action.
  • Ability to work autonomously.
  • Ability to work as part of a multidisciplinary team.
  • Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.
  • Ability to remain calm while working under pressure often in emotionally stressful and confrontational situations.
  • Provide support and guidance to non-clinically qualified colleagues.

Qualifications

Essential

  • A Bachelor’s Degree (or equivalent) in Nursing or Paramedic Science.
  • Nurse with current registration with Nursing & Midwifery Council or Paramedic registered with the Health & Care Professions Council (or superseding body).
  • Experienced HCPC Registered Paramedic who has completed the NQP pathway, OR NMC Registered Nurse post Pre-Hospital Practitioner pathway.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).

Closing Date: 19 July 2026

To apply for this job please visit apps.trac.jobs.