Job summary
Provide expert system-level support and technical oversight across all Soft FM digital platforms, including CAFM,Power BI, SharePoint and PowerApps. Lead the full system lifecycle, including configuration, testing, release and review, ensuring strong governance, data integrity and security.
Main duties of the job
Barts Health NHS Trust manages one of the largest operational estates in the NHS, supporting some of the busiest and most complex hospitals in the country. Through a strong group model, we are committed to delivering safe, efficient, and digitally enabled environments that underpin outstanding patient care.
Soft FM services rely on a wide range of interconnected systems, including Synbiotix (CAFM), Power BI, SharePoint, and PowerApps platforms. However, the current support model is fragmented, limiting innovation, integration, and responsiveness.
Person Specification
Experience
Essential
- Significant experience managing and supporting operational or business systems.
- Extensive experience delivering digital transformation and system integration projects.
- Experience of managing data reporting, analytics, or performance tools such as Power BI.
Desirable
- Experience of managing CAFM systems or other FM-related digital platforms.
- Experience of working within the NHS or large public-sector environment.
Skills
Essential
- Strong analytical and problem-solving skills with the ability to work autonomously.
- Excellent attention to detail and ability to manage complex datasets.
- Confident communicator, able to explain technical issues clearly to non-technical audiences.
- Able to manage competing priorities and deliver to deadlines in a complex organisation.
Desirable
- Skilled in SharePoint and PowerApp development or automation tools.
Knowledge
Essential
- Thorough understanding of system change control and data governance procedures.
- Sound knowledge of digital security and information governance requirements.
- Understanding of CAFM systems, Power Bl, and other analytical platforms.
Desirable
- Awareness of NHS Digital and interoperability standards.
- Knowledge of data integration and automation principles.
Qualifications
Essential
- Educated to Master’s level or equivalent experience in digital systems management or data analytics.
- Foundation level qualification in ITIL or equivalent service management framework.
- Proficient user of Microsoft 365, Power Bl, and data tools.
Desirable
- Formal project management qualification (e.g. PRINCE2 or Agile).
- Advanced certification in ITIL or digital systems administration.
- Training in data analytics, Power Platform, or CAFM systems.
Other
Essential
- Strong interpersonal and negotiation skills, with ability to influence at all levels.
- Commitment to continuous improvement and innovation.
- Ability to travel across Trust sites as required.
Desirable
- Interest in emerging digital technologies and NHS digital transformation initiatives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 15 July 2026
