Band 8a Case Manager – Reach Out

Birmingham and Solihull Mental Health NHS Foundation Trust

Job summary

The Band 8a Forensic Case Manager is a pivotal position embedded within a provider collaborative, operating in accordance with the NHS England (NHSE) National Case Manager Standard Operating Procedure (SOP). The postholder is responsible for the strategic coordination, management, and oversight of complex forensic mental health cases, ensuring delivery of high-quality, person-centred care throughout secure services and care pathways. This role supports service users as they transition towards recovery and reintegration, acting as a principal interface between service users, clinicians, commissioners, and multi-agency partners. The postholder exercises sound judgement to balance public safety, legal frameworks, and individual clinical requirements.

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Main duties of the job

Band 8a Forensic Case Managers provide strategic oversight of secure pathways for individuals within the region, ensuring alignment with NHSE commissioning intentions, national policy, and the operational frameworks of the provider collaborative.

The role will involve national travel, participation in strategic forums, and engagement in escalation or incident management as required by the national SOP and collaborative agreements.

The role is based on hybrid working arrangements, with an expectation of regular site based working.

Person Specification

Skills & Knowledge

Essential

  • Comprehensive understanding of legislative, clinical, and policy frameworks relating to forensic mental health, including the Mental Health Act, Mental Capacity Act, and MAPPA
  • Excellent communication, analytical, negotiation, and report-writing skills, with the ability to manage complex information and competing priorities
  • Commitment to person-centred and recovery-oriented care, partnership working, equality, and maintaining the highest standards of integrity and accountability.
  • Leadership and Accountability: Provide visible, accountable leadership in managing complex forensic cases within the provider collaborative framework.
  • Collaborative Working: Promote effective multidisciplinary and interagency collaboration to ensure continuity and seamless transitions of care.
  • Service User Advocacy: Actively uphold the rights of service users, ensuring shared decision-making and participation in care planning.
  • Adaptability: Demonstrate resilience and flexibility in managing challenging situations and shifting priorities.
  • Quality and Safety: Foster a culture of continuous improvement, risk management, and service excellence in forensic care delivery.

Desirable

  • Evidence of post qualifying and continuing professional development.
  • Familiar and or working knowledge of electronic patient record systems such as RIO and NCMS
  • Proficient in Microsoft Packages eg Excel

Experience

Essential

  • Demonstrable experience within forensic or secure mental health services, with expertise in case management, risk assessment, and multi-agency working, ideally within a collaborative context

Desirable

  • Provide clinical supervision to other staff, based on a strong clinical understanding of the issues and the client group
  • Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).

Training & Qualifications

Essential

  • Registered nurse (RMN/RN)
  • Registered social worker with substantial post-registration experience

Desirable

  • Advanced study or training in forensic mental health is desirable.

Personal Qualities

Essential

  • A thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems.
  • Resilient, Adaptability, flexibility and ability to cope with uncertainty and change.
  • Professional calm and efficient manner.
  • Ability to offer high support and high challenge as appropriate to colleagues within the team
  • Ability to mobilise around a large geographical area in a timely means in order to meet with service users , families and care providers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).

Closing Date: 26 July 2026

To apply for this job please visit apps.trac.jobs.