Urology Navigator

Job summary

The Stone pathway Navigator will form an integral part of the multidisciplinary team in caring for the physical, social and psychological needs of patients and carers diagnosed renal stones throughout their treatment pathway.

The post holder will have daily direct contact with patients and their families, providing support, advice, signposting and assistance with the management of renal stones. This will include the arranging and triaging of the holistic needs assessments as part of their core role.

The role will also involve the undertaking of administrative and clinical tasks deemed suitable to the role by the Clinical Nurse Specialists (CNS’s).

The post holder will work as part of the Urology multidisciplinary team under the guidance and supervision of a registered practitioner.

Please be advised the interviews for this post will take place week commencing 10/08/2026, subject to availability.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• The role will require highlighting any potential delays in the patient pathway and working to mitigate the impact of these problems to the patients. The post holder will be required to work with the senior staff to support and ensure that the patient and carer experience is central to every stage of their journey.
• To support the Urology CNS’s by responding to the noncomplex workload, and referring to the CNS’s as appropriate.
• Triaging telephone calls and providing basic advice and support.
• Liaising and referring to other appropriate healthcare professionals.
• Ensure the appropriate management of patient information and the co-ordination of patient pathways through collaborative working with medical secretaries, MDT coordinators, clinical nurse specialists and other departments as required within the Trust
• To assist in the development of end of treatment summaries alongside the lead CNS to ensure the timely communication of patient information to the primary care setting.
• To ensure the appropriate and timely booking of outpatient appointments.

Person Specification

Qualifications

Essential

• oNVQ level 4 or level 3 plus additional training to diploma level or equivalent

Desirable

• oCoaching or teaching qualification

Experience

Essential

• oSubstantial clinical experience. oExperience of working within multi-professional teams. oExperience in use of data management oExperience of coordinating patient workload. oExperience of coaching/teaching patients and their carers

Desirable

• oWithin oncology or Urology oEvidence of dealing with people who are distressed

Skills

Essential

• oBe an effective communicator both written and verbal oBe able to work as part of a multi professional team oDemonstrate good interpersonal skills oAble to use information technology oUnderstanding of patient centred care

Commitment to Trust Values and Behaviours

Essential

• oMust be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Closing Date: 2 August 2026