Specialist Cancer Support Worker

Bedfordshire Hospitals NHS Foundation Trust

Job summary

The post holder will be the key person identified for providing cancer information and support, to enable people to navigate the health and social care system and make choices that are best for managing their cancer journey. The aim of the role is to make sure that people living with cancer can access the right support, at the right time.

The post holder will take an active role in contributing towards the development and implementation of cancer survivorship initiatives enabling people affected by cancer to navigate the health and social care system and become self-supportive i.e. co-ordinating health and wellbeing clinics to enable independence and support self-management as appropriate.

The post holder will co-ordinate care by providing a single point of access for cancer patients including rapid re-entry into the system for those people identified as having urgent or specialist needs.

 

The post holder will also perform basic tasks where necessary including taking patients observations and assisting with patient needs, preparing them for treatment and also assisting with their personal needs whilst treatment is ongoing.

Main duties of the job

Provide regular supported conversations with the person living with cancer,

Following a holistic needs assessment, co-ordinate care and development of a personalised care plan

Provides practical and emotional support to people living with cancer and their families.

Triage individuals contacting the service face to face or by telephone

Work unsupervised,

Respond to any queries from patients, carers and visitors

Implement, monitor and review the care plan with the patient and carer

Co-ordinate the care for a defined group of patients

Co-ordinate the necessary assessments, appointments or investigations

Co-ordinate remote surveillance and monitoring through appointments

Act as advocate and facilitator to resolve issues that may be perceived as barriers to care

Document and monitor all aspects of care co-ordination and service delivery,

Provide a wide range of administrative and clerical support

Support the MDT process

Assist the team to complete audits

Create and maintain databases which record all support and information activity

Liaise closely with the MDT co-ordinator ensuring robust systems of notification

Person Specification

Qualifications

Essential

  • GCSE English and maths

Experience

Essential

  • experience of multi-professional working

Desirable

  • Evidence of continued role development
  • Experience in coordinating a patient workload
  • European Computer Driving Licence or Equivalent

Experience

Essential

  • evidence of data management

experience as band 3

Essential

  • 3 years

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 05 August 2026

To apply for this job please visit apps.trac.jobs.