MHCAS / HBPOS Administrator

North London NHS Foundation Trust

Job summary

The post holder will provide an effective and efficient administrative service to the MHCAS and Liaison Services within the Hospital Division.

The postholder will need to demonstrate a high level of prioritising and organisational skills and be able to use initiative to develop office support systems as required, and to organise their own workload to meet Trust and local requirements, adjusting priorities as necessary in negotiation with the department and administration managers.

The job will involve liaison between colleagues at all levels, both inside and outside the Trust, as well as with service users and carers. The postholder will be expected to identify threats to the service offered to service users or to the Trust and to contribute to improving systems and processes.

All administrative staff are expected to support the reception function when required by providing excellent customer service at all times.

Main duties of the job

The successful candidate will work closely within the multi-disciplinary team, ensuring that effective and efficient administration support is provided.

You must be experienced, dedicated, reliable, proactive, and a flexible individual who is assertive and take the initiative in anticipating the needs of their teams.

You should be able to work autonomously as well as part of a team. Along with being able to demonstrate good verbal and written communication skills.

It is essential that you have experience in minute-taking and using Excel (intermediate level) along with good attention to detail.

Person Specification

Qualifications

Essential

  • NVQ Level 3 / AS and A level or equivalent relevant practical experience / qualifications
  • Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook
  • Substantial experience in an administrative role

Skills/ Abilities

Essential

  • Accurate entry and retrieval of information on database systems.
  • Diary management.
  • Demonstrate the ability to respond in a flexible manner to competing demands of the service, teams’ and individual workload.

Experience / Knowledge

Essential

  • Substantial experience in an administrative role
  • Experience of servicing/minuting meetings.
  • An understanding of relevant legislation e.g. Health and Safety, Data Protection, Confidentiality

Desirable

  • Experience of working in the NHS
  • Understanding of the needs of mental health service users.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 9 August 2026

To apply for this job please visit apps.trac.jobs.