Senior Clinical Advisor

East Midlands Ambulance Service NHS Trust

Job summary

In this pivotal role, you will work as an autonomous practitioner, delivering high-quality clinical telephone assessments to patients with complex needs. Using advanced clinical judgement, critical thinking, and decision-making skills, you will provide safe, evidence-based advice and support to patients and colleagues alike.

You will play a key role in supporting and leading multiple critical workstreams, includingClinical Navigation,remote consultations, anddispatch stack safety. You will also provide senior clinical oversight across triage platforms such as PaCCS, andGoodSAM, ensuring consistent, high-quality care and promoting alternative care pathways to reduce unnecessary ambulance dispatches.

This is a fantastic secondment/fixed term opportunity to contribute to service improvement, mentor and support Clinical Advisors, and help shape the future of urgent and emergency care delivery. You’ll also be involved in quality improvement projects, compliance monitoring, and the development of clinical strategies that enhance patient outcomes and operational efficiency.

Main duties of the job

  • Deliver high-quality, autonomous clinical telephone assessments for patients with complex needs, using clinical assessment software and evidence-based guidelines.
  • Apply critical thinking and advanced clinical judgement to provide safe advice, signpost to appropriate services, or arrange ambulance dispatch when necessary.
  • Lead and support key workstreams including Clinical Navigation, remote consultations, and dispatch stack safety.
  • Provide senior clinical support to EOC staff and oversee triage platforms such as , PaCCS, and GoodSAM.
  • Promote alternative care pathways to reduce unnecessary hospital conveyance and support NHS system flow.
  • Monitor clinical compliance, conduct audits, and contribute to quality improvement initiatives.
  • Support the development and supervision of Clinical Advisors, contributing to training, performance reviews, and professional development.
  • Communicate effectively with patients, colleagues, and external services, including in high-pressure or sensitive situations.
  • Maintain up-to-date knowledge in areas such as mental health, safeguarding, and urgent care, and apply this in clinical decision-making.
  • Participate in service development projects, clinical governance activities, and Trust-wide initiatives to enhance patient care and operational efficiency.

Person Specification

Experience

Essential

  • 3 years Post-Registration Clinical Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).

Closing Date: 9 August 2026

To apply for this job please visit apps.trac.jobs.