Job summary
The IT Engineer will provide a proficient IM & T support services across the customer base.
The post holder will be involved in the installation, configuration and maintenance of end user equipment, systems and software, and assisting with local data centre and communications technology requirements.
Duties will also include being involved in testing and supporting deployment activities that require IT engineering resource.
The IT Engineer will have diagnostic and fault finding knowledge/skills and a broad range of IT knowledge and is required to work remotely and in the field as required.
Main duties of the job
An opportunity has arisen for an IT Engineer to work as part of the GM ICB IT Engineering Team.
The IT Engineer role will provide a proficient IM & T support service across the customer base.
The role being advertised is to cover the any locality across Greater Manchester, based on business requirements.
Applicants must also be a Regular Car user and be expected to visit customer locations on a regular basis.
The IT Engineer will communicate at many business levels including General Practice, Clinical Commissioning Groups and 3rd Parties with agreed Service Level Agreements.
Relationships with Suppliers and customers will be a day to day theme and also creating good working relationships with IM&T colleagues with excellent collaboration needed with other support teams. In addition the above post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders
Person Specification
Qualifications
Essential
- Relevant Technical Certifications (Such as MDAA, A+, MCSA, etc.)
- Degree or Equivalent experience of working as an IT Engineer including field work.
- ITIL Foundation
Desirable
- Microsoft Windows Server Network + Certification Apple OSX
Experience
Essential
- Experience of supporting a broad range IT equipment and services including desktops, printers and server room environments/processes.
- Knowledge of server, storage and backups
- Broad knowledge of IT including end user equipment, systems and software.
- Experience with Microsoft Operating Systems including Windows Server, Windows 7/8 and Windows 10.
- Knowledge of network Installations, cabling using switches, routers and patch panels.
Desirable
- Understanding and experience of working with LAN and WAN technologies and network topologies
- Understanding of remote access technologies to support and troubleshoot End User Incidents and Requests
General Skills
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 14 August 2026
