Cancer Information and Support Services Team Leader: Sponsorship Available

  • Full Time
  • United Kingdom
  • 39,959 to 48,117 £ / Year

Norfolk and Norwich University Hospital

Job summary

The Cancer Information and Support Services team sits within Cancer Services at NNUH and plays a central role in delivering high-quality, person-centred support to people affected by cancer across the Trust and wider locality. The team incorporates the North Norfolk Macmillan Information Centre, the NNUH Macmillan Information Pod, and the Cancer Care Navigator service. Together, these services provide trusted, evidence-based information, emotional support, and practical guidance for patients, families and carers at every stage of the cancer pathway.

Working closely with Clinical Nurse Specialists, Allied Health Professionals, the Macmillan Lead Cancer Nurse, the Personalised Care Lead and the wider Colney Care Group, the team ensures equitable access to information and supports personalised, holistic care. The department is also instrumental in delivering education, coordinating volunteers, supporting survivorship initiatives, and collaborating with local and national partners, including the Integrated Care Board and Macmillan Cancer Support.

Our work is guided by NNUH’s PRIDE values, with a strong focus on compassion, empowerment, service development and continuous quality improvement. We strive to create a safe, inclusive, and responsive environment where patients feel heard, supported and informed.

Main duties of the job

This role leads the Trust’s Cancer Information and Support Services, overseeing the day-to-day running of the North Norfolk Macmillan Information Centre, the NNUH Information Pod and the Cancer Care Navigator team. The post holder ensures that patients, families and carers receive high-quality, timely and evidence-based information about cancer, treatments, emotional support needs and wider practical issues.

You will be required to work from the Rouen road office and rotate through the information and support services at NNUH and Cromer . You will be expected to be able to talk to patients and carers confidently in clinical settings, and on the telephone.

Person Specification

Qualifications

Essential

  • Qualification (e.g. NMC First level Registration or equivalent AHP qualification or Educated to degree level or equivalent experience)

Desirable

  • Management qualification

Experience

Essential

  • Current or previous experience in cancer care (i.e. nurse, AHP)
  • Line Management Experience

Skills

Essential

  • Excellent verbal, written, interpersonal and communication skills

Desirable

  • Ability to carry out audits

Attitude, aptitude

Essential

  • Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 23 August 2026

To apply for this job please visit apps.trac.jobs.