Regulatory Performance Officer: Sponsorship Available

Job summary

Responsibility for supporting the development of the Trust’s performance management system for regulatory requirements set by internal and external agencies, including projects such as NHS Telephone Advice and Guidance, Specialised Services Quality Dashboards (SSQD), Commissioning for Quality and Innovation (CQUIN), and National Clinical Audit (NCA) and registry delivery. The role manages the reporting, capture and collection of data related to national and local commissioning quality indicators in line with established requirements.

Works with corporate and multidisciplinary clinical teams to support processes aligned to the financial models outlined in Fit for the Future, including integration with the Trust’s High Value Care Programme.

Leads quality improvement initiatives linked to team projects and ad-hoc requirements from services and teams such as Patient Safety, Clinical Coding and the Business Intelligence Unit (BIU).

Collaborates with BIU, service managers and clinicians to ensure timely, accurate reporting and management of quality outcomes, analysing data and developing solutions. Liaises with counterparts at Guy’s and St Thomas’s (GSTT) and Lewisham and Greenwich (LGT) to share information and learning.

Supports the Programme and Regulatory Performance Manager to ensure the Trust remains compliant with external regulatory and commissioning requirements.

The advert might close earlier if a high number of applications have been received.

Main duties of the job

Project Management

Reporting and Analysis

Financial Management

Governance / Quality Control

Leadership, Communication and Representation

Budget and staff management

Person Specification

Education and Qualifications

Essential

• Educated to degree level or demonstrate equivalent senior level analytical and operational experience
• Qualification in Project Management (e.g., PRINCE2, Agile) or equivalent demonstrable relevant experience
• Evidence of continued professional development

Knowledge and Experience

Essential

• Experience of, or demonstrable competence in, negotiation skills
• A good understanding of NHS financial systems
• Knowledge of project principles, techniques and tools
• Experience of managing and coordinating projects in complex and challenging environments
• Some experience of successfully operating in a politically sensitive environment
• Experience of setting up and implementing internal processes and procedures
• Demonstrated experience in healthcare environment
• Knowledge of financial processes and budget management (e.g., budget monitoring, invoicing, procurement, business planning)

Desirable

• Experience of or be able to demonstrate knowledge of Payment by Results and the commissioning and provision of healthcare services in an acute setting.
• Understanding of Value Based care principles
• Staff management

Skills and Competencies

Essential

• Experience of analysing and interpreting complex data and presenting to other users
• Able to demonstrate an ability to communicate with people about difficult matters and/or difficult situations
• Proficient in Microsoft Office Word, Excel and Powerpoint, Outlook, SharePoint
• An understanding of NHS information system processes
• Able to demonstrate a mature and confident manner, capable of commanding respect of senior commissioning and clinical personnel
• High level of numeracy including simple statistics
• Excellent written skills and presentation skills

Other

Essential

• Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
• Tenacity: demonstrates high levels of self-belief, drive, enthusiasm and stamina to achieve goals and see things through
• Ability to work effectively under pressure and to adapt to rapidly changing circumstances
• Self-confident and motivated
• Maintains strict confidentiality in line with organisational policies and legal requirements

Closing Date: 6 September 2026