Quality Compliance Officer: Sponsorship Available

Job summary

We are seeking an enthusiastic and motivated individual to join the Clinical Governance team at Royal Papworth Hospital.

This key role will support the Quality Accreditation Assessment programme and self assessment against CQC regulations, including monitoring and follow up of action plans. You will play an important part in providing a clear, transparent view of regulatory compliance and in supporting the Trust’s ongoing commitment to outstanding patient care, delivered in line with our values of compassion, excellence and collaboration.

The successful candidate will bring proven experience in a similar or quality compliance–focused role, alongside strong organisational, time management and team working skills. You will have a keen eye for detail, a proactive approach to improvement, and excellent written and verbal communication skills. You will work collaboratively with colleagues across the organisation, demonstrate compassion in all interactions, and strive for excellence through continuous improvement.

In return, you will join a friendly and supportive team at the UK’s largest specialist heart and lung hospital. Based at Royal Papworth Hospital, with flexibility to adjust hours in line with service needs. The role includes line management responsibility within the Clinical Governance team.

Interviews will be on 22nd September 2026 in person at Royal Papworth Hospital.

Main duties of the job

*Lead and coordinate the Trust’s CQC selfassessment process, providing a clear and accurate view of regulatory compliance.

*Lead the planning and delivery of unannounced Quality Accreditation Assessment (QAA) visits, supporting the Trust’s quality assurance programme.

*Act as an advocate for continuous improvement, supporting action plans arising from QA assessments to help sustain the Trust’s CQC Outstanding rating.

*Serve as a specialist resource for regulation and quality compliance, supporting the Trust’s preparation and ongoing readiness for CQC activity.

*Provide quality monitoring, analysis and reporting as part of the Clinical Governance team, supporting the Chief Nurse and senior leadership.

*Ensure documentary evidence is robust, up to date and aligned with the Trust’s Quality Strategy and annual Quality Accounts.

*Oversee quarterly divisional reports to the Quality & Risk Management Group (QRMG), Health & Safety Committee and Harm Free Care Panel escalating key themes and exceptions to the subboard Quality & Risk Committee Monthly.

We welcome applications from candidates with quality compliance experience across a range of sectors, not limited to the NHS. When applying, please clearly demonstrate how your skills and experience reflect the requirements of the role and align with Royal Papworth’s values of compassion, excellence and collaboration.

Person Specification

Qualifications

Essential

• *Degree-level qualification or equivalent specialist knowledge, supported by significant post-qualification experience.
• *Evidence of continuing professional development
• *Line management qualification to at least Level 5 Diploma or equivalent
• *Trained to RSA Level 3 typing skills or equivalent experience

Desirable

• Teaching / training qualification

Experience

Essential

• *Aware of what quality of care and good clinical governance mean in practice.
• *Experience of operating in a management / leadership role in the NHS.
• *Demonstrates that the patient is centre to all practice and has a priority to get it right for every patient every time.
• *Ability to deal with complex and sensitive issues.
• *Experience of quality assurance processes and reporting
• *Evidence of ability to work outside of traditional professional boundaries
• *Demonstrates effective Leadership skills
• *Experience of supervision of staff
• *Specialist knowledge in CQC regulatory requirements and Fundamental Standards, quality compliance, governance, project management and staff management, acquired through postgraduate diploma-level study or an equivalent combination of advanced training, professional development and substantial practical experience.
• *Excellent written & oral communication skills, with high standards regards attention to detail.
• *Able to form and maintain professional relationships with all members of the multi professional team
• *Evidence of Project Management success and introducing new ideas, ensuring sustainability.
• *Ability to articulate NHS priorities and how these could translate into practice.
• *Computer literate and experience of database management, outlook, power point, word and excel.
• *Ability to write a comprehensive report for all audiences including Board level.
• *Effective influencing and persuasive skills
• *Effective problem-solving skills (in order to be able to respond independently to unexpected situations)
• *Ability to deal with complex time critical situations
• *Good team worker with effective interpersonal skills
• *Able to work autonomously and have the confidence to make decisions
• *Able to maintain professional standards
• *Ability to manage own workload, prioritise work, delegate where appropriate and work well against a background of change and uncertainty.
• *Able to undertake/seek out supervision as required
• *Ability to foster good working relationships, motivate others and use influencing and negotiating skills
• *Excellent IT skills with working knowledge of Microsoft Office

Desirable

• *Knowledge of assurance & risk management
• *Experience of how to effect cultural and behavioural change

Additional Criteria

Essential

• As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.
• *Can demonstrate an innovative, flexible and adaptable approach
• *Has realistic knowledge of personal strengths and areas for development

Closing Date: 13 September 2026