Queen Victoria Hospital NHS Foundation Trust
Job summary
The Workforce Investigator will provide expert leadership and oversight of workplace investigations across the Trust, ensuring high-quality, timely, legally compliant, and fair investigations while strengthening organisational capability, promoting a just and compassionate culture, and driving continuous improvement in employee relations practice.
Main duties of the job
- Lead and conduct complex, sensitive, and high-profile employee relations investigations across the Trust, ensuring a fair, impartial, and timely approach.
- Act as the Trust’s subject matter expert on workplace investigations, including Maintaining High Professional Standards (MHPS) cases involving medical staff.
- Manage investigations from initial scoping through to reporting, ensuring compliance with Trust policies, ACAS guidance, and relevant employment legislation.
- Coach, support, and develop managers and investigators, promoting best practice, consistency, and high-quality outcomes.
- Design and deliver training on investigation skills, risk mitigation, and employment relations best practice.
- Analyse employee relations data, identify trends, and contribute to service improvements and organisational learning.
- Review and enhance investigation processes, guidance, and tools to drive continuous improvement and operational excellence.
- Champion a compassionate, inclusive, and learning-focused culture aligned with Trust values.
Person Specification
Experience
Essential
- Experience of managing a caseload across a range of matters
- Proven experience of giving advice and support on sensitive and confidential matters including complex and contentious casework
- Experience of writing investigation reports or equivalent reports where analysis and comparison of information is required
- Experience of having developed and delivered training sessions
- Experience of working in a unionised environment
- Experience of contributing to the development of and successful implementation of policies, procedures and service improvement
Desirable
- Experience of managing cases through Maintaining High Professional Standards (MHPS): Policies and Procedures for Medical and Dental Practitioners
- Management and leadership experience
- Experience of working in the NHS/ public sector
Knowledge
Essential
- Knowledge and understanding of employment law, legislation and policies with practical application in an organisation
- Knowledge of current HR issues/best practice
Desirable
- Knowledge of NHS terms and conditions of service – agenda for change and medical and dental
- Knowledge of the MHPS Policies and Procedures for Medical and Dental Practitioners
Skills
Essential
- Advanced keyboard skills and manipulating reports (1) – efficiently use Microsoft and other software (1)
- Ability to organise own workload that is subject to change (1) and effective time management (1)
- Ability to negotiate and influence (1), problem solve (1), attention to detail (1), manage confrontational situations (1)
- Excellent effective communication skills both verbally and in writing with staff at all levels (1) and build effective working relationships (1)
Qualifications
Essential
- Post-graduate diploma level or equivalent or able to demonstrate specialist knowledge within this field through practical experience
- Coaching or mentoring qualification or study
- Facilitation or mediation qualification or substantial training
Closing Date: 17 September 2026
To apply for this job please visit apps.trac.jobs.