Great Ormond Street Hospital for Children NHS Foundation Trust
Job summary
The Pharmacy Automation Coordinator will play a key role in the management, maintenance, and optimisation of automated systems within the Great Ormond Street Hospital (GOSH) Pharmacy Department and wards.
This role will oversee the efficient operation of automated dispensing cabinets (ADCs), robotic dispensing systems, and the Aerocom pneumatic tube system, ensuring seamless medication storage, dispensing, and distribution across the hospital.
Working closely with Pharmacy, IT, and clinical teams, you will support system improvements, training, troubleshooting, and compliance with regulatory standards to enhance patient safety and operational efficiency.
The role involves investigating automation incidents, ensuring robust governance, accurate supply of medicines and continuous improvement. Whilst maintaining high professional standards in line with legal, professional, and organisational requirements.
As a line manager you will lead, supervise and support a team of Pharmacy Technicians, Assistants and Porters within distribution, taking responsibility for recruitment, induction, appraisals, rota planning and managing performance and attendance to deliver a high quality, patient focused service.
Main duties of the job
Maintain distribution SOPs, specifically those associated with automation. Ensuring the SOPs and policies align with Trust objectives, national guidance, and regulatory standards.
Create and manage distribution staff rotas and keep HealthRoster records up to date (leave, sickness, etc.).
Coordinate day-to-day distribution workflow with the Pharmacy Procurement, Homecare and Distribution Lead Technician and Procurement and Distribution Senior Technician.
Provide professional leadership, and training on automation to the wider pharmacy team.
Use effective communication to allocate tasks, resolve queries and influence to support a safe, efficient team environment.
Ensure continuous service development and optimisation of intelligent storage systems within the Trust, through completion of audits and review of governance
Be the main link between Pharmacy, ICT and suppliers for the role out of new automation devices and software.
Person Specification
Combined Values
Essential
- Combined Values
Academic/Professional qualification/Training
Essential
- BTEC and NVQ Level 3 in Pharmaceutical Sciences or NVQ Diploma in Pharmacy Service Skills (QCF) Level 3 (City and Guilds) and Level 3 Diploma in Pharmaceutical Science (QCF) or equivalent qualification supported by Pharmacy work experience.
- GPh.C. registered Pharmacy Technician
Desirable
- Educational Supervisor
- Leadership qualification, Management certificate or proven relevant experience
- Accredited checking technician (ACPT)
Experience/Knowledge
Essential
- Good Clinical Practice (GCP)
- Dispensing and Distribution stock control systems
- Proven experience in training and assessment of junior staff
- Relevant Hospital pharmacy experience as a qualified Technician.
- Operation of Automated Dispensing Robot & Intelligent Storage Systems
Desirable
- Use of medicines in specialist area of paediatrics
- EPIC Computer system including Electronic Prescribing
Skills/Abilities
Essential
- Problem and decision-making skills
- Methodical approach to work and good attention to detail
- Computer skills including Power Point, Excel
- Adaptable and able to respond to changing demands
- Ability to function calmly and efficiently when under pressure
Desirable
- Patient focused and sensitive to patient needs
- Good patient counselling skills & proficient in providing advice to patients/parents
Closing Date: 20 September 2026
To apply for this job please visit apps.trac.jobs.