NICE – The National Institute for Health and Care Excellence
Job summary
Join NICE as a People/Employee Relations and Change Specialist, an ideal opportunity for someone who thrives in a fast-paced and evolving environment.
You will need to be a highly resilient employee relations professional who is adaptable and comfortable working through ambiguity, often balancing multiple priorities and complex situations where there may not always be a clear or straightforward solution.
Organisational change is a significant part of this role, requiring the confidence to influence, guide and support others through periods of uncertainty while remaining calm, pragmatic and solutions focused.
We offer a highly flexible hybrid pattern; home working, compressed hours, flexible start and finish times so you have the freedom to do your best work, while staying connected with colleagues through in-person collaboration when needed.
There will be times when you’ll need to attend the office in the heart of Manchester Piccadilly for meetings, workshops, training and key business priorities, helping you build relationships and make a real impact.
Our interview process may involve more than one stage, giving you the opportunity to learn more about the role and decide whether it’s the right fit for you.
While this is a permanent position, we also welcome applications from colleagues interested in a secondment opportunity to broaden your experience, develop your skills and try something new!
Previous applicants need not re-apply.
Main duties of the job
As a People/Employee Relations and Change Specialist, you will play a key role in delivering a high quality People Relations service that supports colleagues, managers and organisational priorities across NICE.
Working as part of the People Relations and Culture Team, you will:
- Manage a varied employee relations caseload end to end, including complex grievance, disciplinary, capability and other sensitive people matters.
- Provide specialist advice, coaching and constructive challenge to managers, helping them make fair, consistent and legally compliant decisions.
- Support organisational change activity, including restructures, redundancy processes and TUPE.
- Contribute to the development, review and implementation of people policies, procedures, guidance and manager toolkits, ensuring alignment with employment law, best practice and NICE values.
- Identify, assess and escalate people related risks, using data, insight and case trends to inform decision making and continuous improvement.
- Maintain accurate case management records and prepare high quality documentation, reports and correspondence relating to people relations and change activity.
- Champion NICE’s Just and Restorative Culture, promoting early resolution, psychologically safe workplaces and positive colleague experiences.
Person Specification
Education/Qualifications
Essential
- CIPD level 5 or evidence of an equivalent qualification.
Education/Qualifications
Essential
- Degree level education or equivalent demonstrable experience in a similar role
Education/Qualifications
Desirable
- CIPD level 7 (or working towards).
Experience
Essential
- Significant experience of managing complex, multi-stranded People Relations cases (such as disciplinary, grievance and capability matters) alongside leading and delivering organisational change initiatives (such as restructures, redundancy, TUPE).
Experience
Essential
- Resilience to cope with conflicting demands and working to tight deadlines with the ability to act on own initiative.
Experience
Essential
- Experience of developing and implementing people policies, procedures, guidance or manager toolkits.
Skills/Knowledge
Essential
- Highly developed communication skills, with the ability to convey complex information clearly in both written and verbal formats, including preparation of formal documentation for hearings, consultation processes and other forums.
Skills/Knowledge
Essential
- Understanding of workforce change processes, including restructures, consultation requirements, and the people relations implications of organisational change.
Skills/Knowledge
Essential
- Sound understanding of relevant employment legislation and the impact of future legislative changes.
Closing Date: 27 September 2026
To apply for this job please visit apps.trac.jobs.