North Cumbria Integrated Care NHS Foundation Trust
Job summary
North Cumbria Integrated Care NHS Foundation Trust
An exciting opportunity to lead quality, safety and patient experience across a diverse portfolio of specialist surgical services.
North Cumbria Integrated Care NHS Foundation Trust is seeking an exceptional, motivated and forward-thinking senior nurse to join our leadership team as Quality Matron for Specialist Surgical Care.
This is a rewarding opportunity for an experienced nursing leader who is passionate about delivering high-quality patient care, driving improvement, and supporting teams to achieve excellence. As a key member of the Care Group leadership team, you will provide visible professional leadership, champion patient safety and quality, and support the development of high-performing teams across a broad range of specialist services.
About the Care Group
Specialist Surgical Care provides services to patients across North Cumbria and beyond, encompassing a wide range of highly specialised clinical areas including:
- Audiology
- Breast Services
- Dermatology
- Ear, Nose and Throat (ENT)
- Head and Neck Laboratory Services
- Ophthalmology and the Diabetic Eye Screening Programme (DESP)
- Oral and Maxillofacial Surgery
- Orthodontics
- Orthopaedics
This breadth of specialties creates a unique opportunity for a dynamic leader to influence quality and service delivery across outpatient, diagnostic, procedural, surgical and multidisciplinary care pathways.
Please see additional document for more information
Main duties of the job
The Role
As Quality Matron, you will be a highly visible clinical leader responsible for promoting excellence in patient care, professional standards and service delivery. Working in partnership with clinical, operational and corporate colleagues, you will ensure that quality and patient safety remain at the heart of everything we do.
You will:
- Lead quality improvement, assurance and patient safety initiatives across the Care Group.
- Provide professional nursing leadership and support to clinical teams.
- Promote compassionate, person-centred care and an exceptional patient experience.
- Lead on clinical governance, quality metrics, risk management and regulatory compliance.
- Support teams to achieve continuous improvement through innovation and evidence-based practice.
- Drive improvements in clinical outcomes, patient feedback and workforce experience.
- Develop and support leaders at all levels, fostering a culture of accountability, learning and excellence.
Person Specification
Qualifications
Essential
- 1st Level live NMC (RGN/RN (A)) / HCPC equivalent
- Professional knowledge acquired through degree level study; supplemented by post graduate diploma specialist training
- Substantive experience in a senior nursing position
- PP126/127 or equivalent teaching/assessing D32/33 qualification
- Evidence of CPD
Desirable
- Leadership Training
- Further specialist professional training to Masters equivalent level
Knowledge and Experience
Essential
- Knowledge through in-depth experience/clinical experience in a relevant speciality
- Thorough understanding of contemporary nursing issues
- Thorough understanding of PSIRF
- Successful track record of managing incidents and complaints and developing systems to support learning
- Ability to deal with complex strategic and operational interdependencies
- Relevant senior management experience and supporting executive directors in the delivery of organisational goals
- Sound practical understanding of leadership styles
Desirable
- Knowledge and experience of Information Governance
Skills and Aptitudes
Essential
- Excellent interpersonal skills and ability to form positive working relationships at all levels
- Ability and confidence to communicate across many channels and formats.
- Highly developed presentation and facilitation skills
- Well-developed collaboration and stakeholder-building skills
- Flexibility – the post holder will be required to work outside core hours
- Ability to demonstrate and generate commitment to patient experience, public involvement and equality and diversity
- Determined and self-motivated
- Ability to develop and implement a range of engagement tools and techniques to capture patient experience
- Ability to deal compassionately with patients, families and carers and deal with complaints against staff members
- Evidence of change management experience in ward/department or clinical specialty oEvidence of proven practice development
- Evidence, knowledge and demonstration of maintaining effective clinical governance strategy
- Knowledge of primary care
- Evidence of innovation in practice
- Thorough understanding of expanded roles/professional practice issues
- Understanding of national political and professional agenda and ability to apply this to clinical areas
- Organisational and time management skills
Desirable
- Computer Literacy
- Presentation Skills
Personal Circumstances
Essential
- Ability to work flexibly to cover the needs of the service – cover evenings, weekends and bank holidays.
- Ability to work across sites as part of the role.
Closing Date: 29 September 2026
To apply for this job please visit apps.trac.jobs.