Surrey and Borders Partnership NHS Foundation Trust
Job summary
The Discharge Practitioner is a key operational and patient-facing role within the integrated Flow Optimisation function. The role sits with the integrated Bed Flow and Discharge service to strengthen operational coordination, discharge ownership, and system-wide flow.
The postholder will work closely alongside Senior Discharge Practitioners, Bed Flow Teams, Delegated Commissioning, Housing Support Leads, inpatient multidisciplinary teams, Home Treatment Teams (HTT), Community Mental Health Recovery Services (CMHRS), and Local Authorities to proactively progress discharge pathways and reduce delays.
The role will provide day-to-day coordination of discharge activity across allocated wards within Silverwood and Farnham Road Hospital while supporting Senior Discharge Practitioners with oversight and progression of contracted and out-of-area beds. A strong visible ward presence and in-person working are core expectations of the role to ensure real-time engagement with ward teams, timely escalation of issues, and active progression of discharge plans.
The postholder will support patients with complex discharge pathways, clinically ready for discharge (CRFD) status, and long length of stay (LLoS), ensuring barriers are identified early and actions are progressed promptly. The postholder will be primarily hospital based at either Farnham Road Hospital or Silverwood and will provide support across inpatient wards, contracted beds, and discharge pathways as required.
Main duties of the job
The Discharge Practitioner will support the coordination and progression of safe, timely and effective discharge pathways across allocated inpatient wards, taking ownership of actions required to progress discharge plans from admission through to discharge. The postholder will work closely with inpatient MDTs, Bed Flow, Senior Discharge Practitioners, HTT, CMHRS, Housing Support Leads, Delegated Commissioning, Local Authorities and external providers to identify and resolve barriers to discharge. They will maintain oversight of patients who are Clinically Ready for Discharge (CRFD), have a Long Length of Stay (LLoS), or have complex discharge needs, escalating delays appropriately. Duties include attending ward rounds, MDT and discharge meetings; coordinating referrals and community follow-up; supporting 72-hour follow-up arrangements; undertaking home visits where appropriate; maintaining accurate SystmOne records; tracking discharge actions and expected discharge dates; supporting contracted and out-of-area placements; and contributing to service improvement, audits and operational escalation processes.
Person Specification
Qualifications
Essential
- Educated to degree level, Level 5 qualification in a health or social care related subject, or equivalent experience oOR Level 3 qualification in Health and Social Care or related subject with significant relevant experience
- Evidence of continued professional development
Experience
Essential
- Experience within mental health inpatient, crisis, or community services
- Experience within a patient-facing role
- Experience supporting discharge planning or care coordination
- Experience working within multidisciplinary teams
- Experience communicating with internal and external agencies
- Experience managing competing priorities within a busy environment
Desirable
- Experience within discharge coordination or patient flow services
- Experience of working with housing services, Local Authorities, or community providers
- Experience using SystmOne EPR
- Experience supporting patients with complex discharge pathways
Closing Date: 30 October 2026
To apply for this job please visit apps.trac.jobs.