HIEM Operations Officer: Sponsorship Available

Job summary

Due to growth in organisational demand, HIEM is expanding its established Operations Officer function from 1.0 WTE to 2.0 WTE. This is not a new role, but an opportunity to join an existing high-performing team, with responsibilities shared across both postholders.

You will play a central role in ensuring the smooth running of HIEM’s corporate and operational functions. Initial responsibilities will focus on corporate meetings management, coordination of internal and external reporting, portfolio assurance, and support to wider corporate functions. Working closely with colleagues across the Operations Team and wider organisation, you will help drive organisational performance, governance, business systems optimisation, and reporting that demonstrates our impact. This is an exciting opportunity to influence how a dynamic organisation delivers its strategic ambitions.

We welcome informal enquiries – if you’d like to talk to us about this role please see contact information below.

This role is offered on a 12 month fixed term/secondment basis due to our funding being confirmed on an annual cycle. As a result, the duration of this contract is subject to change should funding levels increase or decrease.

Interviews will take place face-to-face at HIEM offices in Nottingham, initially planned for w/c 2 November 2026 but may be subject to change (shortlisted candidates will be informed accordingly).

Main duties of the job

Reporting to the Head of Corporate Office, you’ll have the opportunity to plan and co-ordinate programme reporting and completion of our key quarterly reports to our commissioners, have oversight of finance and budget activity, along with HR and recruitment activity across HIEM. You’ll also play a key role in the coordination of working practices and policy implementation to ensure that HIEM is at all times compliant with NUH policies.

We are seeking someone who has excellent attention to detail, is organised, a great communicator and is numerate, to join our dynamic organisation. You will have a high level of administration and office management experience, knowledge of the health and care sector, and demonstrate initiative and problem-solving skills.

Person Specification

Training & Qualifications

Essential

• Post graduate (or equivalent) business or management qualification or significant experience in an operational business management role with well-developed business management skills

Experience

Essential

• Proven experience working in an operational role within the healthcare sector at a management level
• Substantial experience of providing comprehensive business management support to very senior colleagues
• Significant experience of producing high quality documents including formal minutes, briefings, reports and correspondence
• Expert in Microsoft Office Packages; particularly strong Word and Excel skills

Communication and relationship skills

Essential

• Highly developed communication skills, both written and oral with excellent attention to detail

Analytical and judgement skills

Essential

• Excellent level of critical thinking skills, problem solving ability and can think creatively to stimulate action, using team when appropriate

Planning and organisation skills

Essential

• Demonstrate excellent organisational skills across a range of diverse organisational projects and objectives, with an ability to prioritise, organise own workload and manage competing demands

Closing Date: 11 October 2026