London Ambulance Service NHS Trust
Job summary
Are you passionate about using technology to transform learning? We are seeking an innovative and creative Media and Digital Learning Developer to support the design, development and delivery of engaging digital education programmes across the Emergency Care University (ECU).
In this exciting role, you will work with clinical subject matter experts to develop high-quality eLearning, mobile learning and blended learning resources, while supporting emerging technologies such as virtual reality, simulation and interactive media. You will help shape the future of digital learning by managing online learning platforms, developing web and communications content, and driving innovation in technology-enhanced education.
The successful candidate will combine strong digital skills with creativity, excellent stakeholder engagement and a passion for improving learning experiences. This is an excellent opportunity to contribute to the development of a modern, digitally enabled workforce that delivers outstanding patient care.
Main duties of the job
The NHS Resilience Emergency Capabilities Unit (ECU) Education Department provides training and support to the pre-hospital sector in regards to specialist interoperable capabilities.
The Media and Digital Learning Developer will support the design, development, implementation and evaluation of online/mobile clinical education programmes as part of the ECU Education departments blended learning approach. They will be responsible for:
Supporting SMEs to develop new courses and design new interactive elements for an ever-growing catalogue of clinical education programs.
Support the department to explore and utilise augmented/virtual reality and gaming options within the clinical learning environment.
Collaborate on the development of the Trusts Technology Enhanced Learning Strategy that will be integrated with the wider Education strategy for both the clinical and non-clinical workforce.
Responsible for the planning of the short to medium-term eLearning and Learning clinical education plan, integrating with the face-to-face requirements, and providing flexibility to meet the Trusts resourcing and operational requirements to meet performance.
Develop, implement and maintain the communications strategy for the department, including the internal Pulse webpage and external LAS website.
Support the strategic transition to intranet and web -hosted systems and processes.
Person Specification
Qualifications, Accreditations, Education
Essential
- Formal qualifications to degree level in an IT related field (or equivalent experience)and an appropriate Microsoft Accredited Qualification
- ITIL Qualified
- Evidence of substantial formal/informal CPD in the area of technology enhanced learning.
Desirable
- Clinical qualification
- Diploma/Foundation degree in an Audio/Visual Technology /Interactive Media Studies/ Computer Science discipline
Experience
Essential
- Extensive experience developing, delivering and evaluating eLearning/mLearning solutions, including curriculum design across iOS, Android and PC platforms.
- Advanced knowledge of LMS platforms (e.g. Totara, ESR/OLM) and expertise in learning content authoring tools including Adapt, Captivate and Adobe Suite.
- Proven ability to troubleshoot and resolve hardware, software and learning system issues, including eLearning, mLearning and app integrations.
- Experience developing web and intranet content, managing digital communications campaigns, and engaging diverse stakeholder groups
- Demonstrated success working across multi-site, multi-agency environments, building effective partnerships and supporting organisational objectives.
Desirable
- Working in Ambulance Services, Emergency Services
- Experience in Simulation in the HealthCare setting or a Multi-professional Simulation centre/environment
Knowledge and Skills
Essential
- Proven ability to develop engaging eLearning, mLearning and blended learning solutions that meet learning objectives.
- Excellent communication skills with the ability to explain complex information clearly and build effective stakeholder relationships
- Strong digital literacy, including Microsoft 365 applications, with the ability to quickly learn and apply new technologies
- Experience developing education programmes within governance frameworks, analysing data and implementing strategic improvements.
- Ability to prioritise workloads, manage multiple projects, make effective decisions and deliver outcomes to deadlines
- Effective team player who works across professional boundaries, adapts to changing priorities and supports inclusive working practices
Desirable
- Good overall knowledge of social media and its impact on the use of blended learning
- Experience of working with digital technologies including mobile/electronic learning apps, ESR/OLM, GRS, ePCR, CMC, MiDOS, MPDS, Adastra
Personal Abilities
Desirable
- To promote and demonstrate commitment to the Trusts goal, values and Behaviours
- Demonstrable commitment to both professional and personal quality and standards
- Creative, innovative and inspiring, with a genuine passion for learning
- Customer and solutions focused
- Innovative and constantly seeking new ways of working and achieving objectives
- Demonstrable ability to work in a challenging environment through collaborative/team working
- Self-motivated and manages time effectively, being able to identify, plan and prioritise own work
- Team player contributing to all aspects of service delivery
- Sensitivity to the needs of others with the ability to work well across all groups
- Creative, innovative and solutions-focused, with a passion for learning and continuously improving ways of working.
Closing Date: 15 November 2026
To apply for this job please visit londonambulance.tal.net.