Clinical Systems Training, Engagement and Optimisation Manager: Sponsorship Available

Wye Valley NHS Trust

Job summary

Are you enthusiastic about helping people embrace digital transformation and improve the delivery of patient care?

We are looking for an experienced and people-focused leader to join our Clinical Systems Group as the Clinical Systems Training, Engagement & Optimisation Manager. Whilst digital systems are central to this role, success will be defined by your ability to engage, support and develop people.

You will be part of a leadership team responsible for training, engagement, user support, compliance and system optimisation, ensuring colleagues have the knowledge, confidence and support needed to use digital systems effectively. Working closely with clinical and non-clinical teams across the Trust, you will champion adoption, continuous improvement and excellent customer service.

The successful candidate will be an exceptional communicator with strong leadership and people management skills. You will be adaptable, empathetic and resilient, with an understanding of the challenges faced by staff working in a busy hospital environment. You will be enthusiastic about supporting others, driving positive change and helping digital technology deliver better outcomes for patients and staff alike.

If you are a people-first leader who can inspire, influence and support others through change, we would love to hear from you.

Main duties of the job

The post holder will provide specialist training and digital systems expertise to support theoptimisation, adoption and continuous development of the Trust’s established and evolvingclinical systems.Working autonomously and in collaboration with clinical, operational and technicalstakeholders, the post holder will lead the design, delivery and evaluation of role-specifictraining programmes that support digital transformation, service improvement and theeffective use of technology in clinical practice.The post holder will play a key role in supporting change management, user engagementand benefits realisation activities, ensuring staff develop and maintain the knowledge, skillsand confidence required to utilise digital systems safely, effectively and in accordance withorganisational, professional and regulatory requirements.The post will also be responsible for the management and maintenance of digital trainingenvironments, coordinating training-related system upgrades and enhancements to ensuretraining content and environments remain current, aligned to operational workflows andsupport the ongoing optimisation of clinical systems, improved patient outcomes and serviceefficiency.

Person Specification

Experience

Essential

  • Experience of supervising/managing others
  • Experience of working in a digital programme and/or change programme
  • Innovative and well organised
  • Ability to work autonomously and prioritise workload

Desirable

  • Competent with the use of SharePoint

Qualifications

Essential

  • In education, IM&T or equivalent experience

Desirable

  • Vocational training / customer service qualifications

Skills

Essential

  • Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written with specific regard to delivering training programmes

Desirable

  • demonstrate previous use of electronic communication tools

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 15 November 2026

To apply for this job please visit apps.trac.jobs.