University College London Hospitals NHS Foundation Trust
Job summary
You will work alongside the Divisional PA to support them in the organisational tasks that the division requires. You will also be required to have a level of knowledge to explain and guide members of the division through the different systems we use at the Trust.
We expect you to be hard working, engaged and supportive towards your colleagues. You will have to learn and practice a number of different administrative and system functions, and to offer feedback and suggestions to improve the service.
You will be responsible for organising several meetings, as well as distributing documentation and taking minutes for them. There is also a wide range of ad hoc administrative and office duties the postholder will be responsible for.
Main duties of the job
We are a small but complex division, covering many different aspects of infectious diseases and tropical medicine. We operate an outpatient clinic as well as an emergency walk-in service, antibiotic infusion service and pre-travel clinic. The division also consists of an inpatient ward, the Infection Prevention and Control team, a mobile x-ray and vaccination unit and a team of specialist travel health nurses.
We have spent many years building a tight-knit, friendly, welcoming and warm environment to work in. As we are relatively small, everybody gets to know each other which creates an open, informal and safe working culture. We believe people should enjoy their work and have fun, as well as working hard to provide a top class service.
We have an ongoing process to improve our staff’s working lives and regularly seek feedback from everyone as how to achieve this.
Person Specification
Knowledge and Qualifications
Essential
- Educated to GCSE level or equivalent, including Grade C or higher in English.
- Awareness of the requirement to maintain confidentiality and knowledge of the Data Protection Act
Experience
Essential
- Proven experience of working in an office environment
Skills and Abilities
Essential
- Able to identify risk issues in immediate working environment and correct where possible or report to manager.
- Promote an awareness of incident reporting.
- Able to lead on service improvement initiatives in local environment.
Desirable
- Able to perform basic database interrogation as requested.
Communication
Essential
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
- Able to follow instructions and complete assigned tasks.
- Able to support and reassure patients/carers in distress.
Personal and People Development
Essential
- Demonstrates understanding of own role within the team.
- Willing to develop self & undertake in-house study.
- Willing to produce a personal development plan with manager.
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
- Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS
Closing Date: 15 November 2026
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