East London NHS Foundation Trust
Job summary
This role is a key part of the Luton and Bedfordshire Mental Health and Wellbeing Service within ELFT, working as an integral member of the Community Mental Health Team (CMHT). The post holder supports adults with acute, chronic, or complex mental health needs, promoting recovery, independence, and wellbeing through time-limited, goal-focused interventions.
The job centres on holistic, person-centred support, delivered under the direction of Senior Community Nurses and the service user’s Care Coordinator. As stated in the document, the worker “supports service users to direct their own Recovery process… and co-produce care plans to support these” .
Core Purpose of the RoleThe Community Support Worker provides structured, recovery-oriented support for up to 12 sessions, helping service users identify strengths, set goals, and engage with community resources. The role blends mental health support, physical health monitoring, carer involvement, and multi-disciplinary teamwork.
The post holder also plays a vital role in carer support, completing assessments, reviews, signposting, and funding applications.
Main duties of the job
1. Recovery-Focused SupportEmpower service users to lead their own recovery, helping them identify goals, strengths, interests, and needs.
Co-produce care plans with service users and the MDT.
Deliver time-limited, goal-based interventions for up to 12 weeks under the direction of the Care Coordinator.
Support service users to access meaningful activities, community groups, and social networks.
Promote healthy, positive relationships and help individuals reduce or avoid harmful ones.
Assist individuals in managing their mental health on a day-to-day basis… enabling service users to identify, access and engage with local support networks
2. Risk Assessment & SafeguardingAssess and manage risk in line with Trust policies.
Ensure risk does not unnecessarily restrict recovery.
Escalate concerns about wellbeing or safeguarding to the Care Coordinator or Team Lead immediately.
Participate in joint visits for complex or high-risk cases requiring two staff.
3. Physical Health MonitoringUndertake baseline physical observations, including:
Blood pressure, pulse, respirations
Weight, height
Glucose monitoring
Sleep, eating, elimination patterns
Identify abnormal results and escalate to nursing/medical colleagues.
Person Specification
Demonstrate competence in using RIO
Essential
- Achieved grade/Years of Experience
Desirable
- Is the post holder trauma informed trained?
Experince of managing complex cases
Essential
- Years of experience
Desirable
- Trained in annual physical health checks
Closing Date: 22 November 2026
To apply for this job please visit apps.trac.jobs.