Academy Course Coordinator (NETA): Sponsorship Available

Job summary

The Northern Endoscopy Training Academy (NETA) is seeking an enthusiastic and highly organised Course Coordinator to support the planning, coordination and delivery of endoscopy education and training programmes across the North East and North Cumbria.

Hosted by North Tees and Hartlepool NHS Foundation Trust, NETA works in partnership with NHS England, the North East and North Cumbria Integrated Care Board (ICB), Regional Training Centres and eight NHS Trusts to deliver high-quality education and workforce development opportunities for the endoscopy workforce.

Working closely with the Academy Manager, Clinical Leads, Course Directors and faculty, you will coordinate a programme of NHS England-funded courses, educational events and workforce development initiatives.

Responsibilities include managing learner registrations, communications, venue and resource bookings, training records, certification, quality assurance activities and stakeholder engagement. You will also provide on-site support at courses and events across the region.

This is an exciting opportunity to support the development of a skilled endoscopy workforce and contribute to high-quality patient care.

Please note: Occasional travel across the region is required. This post is offered on a12-month fixed-term basis, with the potential for extension subject to ongoing funding.

Main duties of the job

The Course Coordinator will play a key role in supporting the planning, coordination and delivery of endoscopy education and training programmes across the North East and North Cumbria. Working closely with the Academy Manager, Clinical Leads, Course Directors and faculty, the post holder will coordinate a portfolio of NHS England-funded training courses, educational events and workforce development activities.

Responsibilities include managing learner registrations, course bookings, communications, training records, venue and resource arrangements, certificate administration and evaluation processes. The post holder will support quality assurance activities, maintain accurate data and reports, and act as a key point of contact for learners, faculty and stakeholders.

The role will also provide on-site support at training courses and events, ensuring their smooth and effective delivery and a positive learner experience. Working collaboratively with NHS England, Regional Training Centres and partner NHS organisations, the Course Coordinator will contribute to the development of a skilled and sustainable endoscopy workforce across the region.

Person Specification

Knowledge & Skills

Essential

• Knowledge of NHS administration, structures and processes.
• Ability to work within a multi-disciplinary team.
• Ability to build effective working relationships and work in partnership with a wide range of internal and external stakeholders.
• Good understanding of administrative and office management procedures.
• Proficient in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.
• Ability to organise and prioritise a varied workload, meeting competing deadlines.
• Excellent verbal and written communication skills.
• Experience of maintaining accurate records, databases and electronic filing systems.
• Numerate and analytical skills with the ability to present complex data and construct comprehensive reports.
• Ability to handle sensitive and confidential information appropriately
• Good attention to detail and a high level of accuracy.
• Ability to work independently and use initiative within agreed procedures.
• Effective problem-solving and organisational skills.
• Understanding of data protection, confidentiality and information governance requirements.

Desirable

• Understanding of education, training or workforce development programmes.
• Knowledge of endoscopy services or healthcare education pathways.

Qualifications & Training

Essential

• Educated to NVQ Level 3 in Business Administration (or equivalent qualification) or equivalent experience in an administrative role.
• GCSE Grade 4/C or above (or equivalent) in English and Mathematics.
• Competent in the use of Microsoft Office applications, including Word, Excel, Outlook and Teams.

Desirable

• Minute-taking qualification or experience of producing formal meeting minutes and reports.
• Experience of using NHS systems, including Oracle, ESR or similar systems.

Experience

Essential

• Experience of working in an administrative, coordinator or business support role.
• Experience of organising and coordinating meetings courses and events including preparing agendas, taking minutes and maintaining action logs.
• Experience of managing and maintaining electronic records, databases and filing systems.
• Experience of working with a range of stakeholders and providing effective customer service.
• Experience of prioritising and managing a varied workload to meet competing deadlines.
• Experience of using Microsoft Office applications, including Word, Excel, Outlook and Teams.
• Experience of interpreting and collating data to produce high quality reports using spreadsheets and presentation software.
• Experience of financial systems, raising requisitions, receipting and invoicing.
• Experience of handling sensitive and confidential information appropriately.
• Experience of coordinating activities, events, projects or programmes, ensuring effective communication with participants and stakeholders.

Desirable

• Experience of administering education, training or workforce development programmes within the NHS.
• Experience of working within an endoscopy service, with knowledge of endoscopy pathways, training and quality assurance processes
• Experience of working across organisational boundaries and supporting services or programmes involving multiple stakeholder organisations.
• Experience of working with trainees, clinicians and multidisciplinary teams

Closing Date: 26 November 2026