Dispatch Coordinator – Nottinghamshire: Sponsorship Available

East Midlands Ambulance Service NHS Trust

Job summary

An opportunity has arisen within the HP EOC for 2 full time CFR Dispatch Coordinators. You will be primarily focused on the Dispatching of Community First Responders within specific divisions and assist in the delivery of performance for the Trust. This will be A4C Band 4 with an element of shift allowance, dependent on shifts worked.

The role will also include being Pathways qualified in order to support with 999 & urgent call taking as demand requires.

Main duties of the job

You will be responsible for assessing emergency & non emergency calls received from members of the public & medical professionals, evaluate & allocate appropriate resources suitable within their remit.

Assessment & communication is a vital role to ensure care is provided to our service users.

Person Specification

Knowledge, Skills and Personal Attributes

Essential

  • Able to understand statistical information
  • Displays an ability to perform well under constant pressure
  • Willingness to train and mentor staff, strong team player & displays self confidence
  • Flexible working hours (unsociable hours) Willing to undertake training and to attend meetings (sometimes out of shift hours)
  • Knowledge and understanding of Trust policies, procedures and strategy with their application to broader NHS ambulance service issues

Desirable

  • RSA I Typing/Word Processing
  • Experience of managing the Hems, Urgent or CFR Desk.
  • Knowledge of dispatch protocols.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 29 November 2026

To apply for this job please visit apps.trac.jobs.