Job Summary
Are you someone with excellent communication skills who would like to support people with cancer? We have several opportunities here at the North Middlesex Hospital working aspart of the Clinical Nurse Specialist Cancerteams to help assess and offer support using a Holistic Needs Assessment to our cancer patients during their cancer pathway and beyond.
The post holder will work closely with the Personalised Cancer Care Manager and Clinical Nurse Specialists to develop care plans and health and well-being programmes, ultimately improving the patient experience.
The Cancer Support Worker will be required to initiate and maintain effective working relationships with a wide range of staff across the Trust and North Central London including colleagues, service users, carers and other stakeholders.
The post holder will be required to work on tasks that have implications for the successful implementation of the Personalised Cancer Care & Stratified Follow-up at North Middlesex University Hospital NHS Trust.
Main duties of the job
Main duties of the role are as below and the list is not exhaustive:
- To work and assist with the Personalised Cancer Care Manager towards implementation of Personalised Cancer Care Programme.
- To assist in the implementation of the personalised care agenda
- To collect and prepare data on service activity and use feedback for quarterly reports for PCCM, NMUH Cancer Board, North Central London (NCL), Alliance Dashboard and audit meetings as required
- Support the PCCM to deliver national Survivorship initiatives
About us
North Middlesex University Hospital NHS Hospital Trust (NMUH) is one of London’s busiest healthcare providers, providing hospital care and community services for the 350,000 people living in Enfield, Haringey and beyond.
Our specialist services include HIV, cardiology, blood disorders, diabetes, fertility, sickle cell and thalassemia. In addition to a full range of cancer diagnosis and treatment services, the Helen Rollason Cancer Support Centre is based on-site and provides services to support cancer patients’ wellbeing.
We also provide community services and have a dedicated 0-19 service for children and young people in Enfield so that they can get the best possible start in life. This includes health visitors and school nurses who are delivering the national Healthy Child Programme, which provides a structured framework for the delivery of key interventions to support the health and wellbeing of children and families from 0 to 5 and school aged children from 5-19. The 0-19 service aims to improve pathways and partnerships with services in the hospital and deliver excellent care for the children and families.
Job description
Job responsibilities
- Support the PCCM with the development, coordination and administrative duties required to deliver the PCC initiatives electronic Holistic Needs Assessments, care plans and treatment summaries, health and wellbeing events/clinics and other supportive initiatives.
- Act as a point of contact for internal and external enquiries regarding the Personalised care and Stratified Follow-up.
- Support the PCCM to coordinate promotional activities in the local community.
- Support the PCCM to provide education and information sessions to health care professionals within the Trust and community where appropriate.
- Support the PCCM to take appropriate actions to develop/refine the service according to need.
- Assist with all administrative duties and data management in close collaboration with the PCCM
- Attend meetings as necessary to record and produce accurate minutes for distribution in addition to disseminating relevant information.
- Assist the PCCM to organise local Health and Wellbeing events (eventually taking over responsibility of coordinating these events)
- Ensure up to date knowledge of current legislation, national and local regulatory requirements relating to accurate information provision.
- To effectively communicate with other health care professionals, volunteers and service users.
- Foster excellent working relationships with internal and external contacts at all levels.
- Make judgements on when to escalate concerns to CNS teams or PCCM (particularly when undertaking patient assessments) and knowing when to refer to other parties (e.g. Macmillan Cancer Information and Support Service)
- Undertake any other duties that may be required from time to time as are consistent with the responsibilities of the grade and the needs of the service.
Person Specification
Education and Qualifications
Essential
- 5 GCSEs including English Language and Mathematics at Grade A-C or equivalent.
- A Levels or equivalent.
- NVQ4 or NVQ3 plus training to diploma level equivalent, or equivalent through short courses.
Desirable
- Experience of project administration, NHS or public sector experience.
Experience
Essential
- Prioritising, planning and organising own tasks.
- Working within guidelines.
Skills and Abilities
Essential
- Excellent interpersonal and communication skills including telephone, email, face to face with both staff and patients.
- Good time management skills.
Knowledge
Essential
- Use own initiative, recognising when to escalate concerns to a senior member of staff.
- Experience in or a good understanding of health and social care services and pathways.
Trust Values
Essential
- Demonstrable ability to meet Trust values.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 03 October 2024
