Bereavement Officer: Sponsorship Available

Medway NHS Foundation Trust

We are recruiting for a Bereavement Officer who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

To assist in providing a liaison service and advice to bereaved relatives in matters connected with deceased patients. The post holder will ensure that patients and their relatives, in the case of a death, are dealt with sensitively, courteously and diplomatically at all times.

The Bereavement Office is a close knit team of 3 – who sensitively, effectively liaise and support the Bereaved at a very difficult, and sad time.

We work in close collaboration with the Medical Examiner’s Office, the Mortuary, Funeral Directors, Registry Office and the Coroner’s Office (Where indicated).

We live and breath the Patient First Ethos and this does not cease once death has occurred and continues till care can be transferred to their final destination

About us

Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T – Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Person Specification

Essential

  • NVQ 3 Business and Administration- Customer Services or Equivalent working knowledge
  • Worked with Grief and Loss
  • Excellent Communication Skills

Desirable

  • Understanding of National and Local guidance that governs our practice
  • Interested in patient experience/family
  • Ability to use a variety of computer systems for logging/updating records
  • Hospital experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 12 November 2024

To apply for this job please visit apps.trac.jobs.