Responsibilities: – Supervise a team of customer service representatives to ensure high-quality service and customer satisfaction – Provide guidance, support, and coaching to team members to help them achieve their performance goals – Monitor and analyze customer service metrics to identify areas for improvement and implement strategies to enhance the customer experience – Handle escalated … Read more
Job Summary: The Shopkeeper is responsible for the day-to-day operations of the shop, ensuring excellent customer service, maintaining inventory levels, and upholding the overall cleanliness and organization of the store. They play a crucial role in promoting a positive shopping experience for customers while maximizing sales and revenue. Key Responsibilities: 1. Customer Service: – Greet … Read more
About your new role Our market leading Employment, Pensions and Immigration team advises employers across the UK on all aspects of employment, pensions and immigration law. Our clients are some of the UK’s largest and best known employers. We believe that the quality of our clients and strength of our relationships with our clients speaks … Read more
Job Summary An exciting opportunity has arisen within the Pathology Department at Cwm Taf Morgannwg for full timeMortuary and Bereavement support officers who will be trained to work across the health board sites. The post-holder will undertake a range of duties and contribute to the efficient and effective running of the mortuary service, working under … Read more
Responsibilities: – Provide exceptional customer service to clients via phone, email, and chat – Assist customers with inquiries, concerns, and requests in a professional and timely manner – Handle and resolve customer complaints or issues with empathy and patience – Process orders, returns, and exchanges accurately and efficiently – Perform data entry tasks to update … Read more
Job description: We are looking for someone who will be responsible for every aspect of the day-to-day supervision of retail, including sales, staff, and stock and resources management. A friendly, positive, hardworking approach to work. Excellent leadership skills with the ability to motivate people in a busy and challenging environment To be a ‘people person’ … Read more
Responsibilities: – Manage and oversee the daily operations of the customer service department – Develop and implement customer service policies and procedures – Handle escalated customer inquiries and complaints – Monitor customer service metrics and analyze data to identify areas for improvement – Train, supervise, and motivate customer service representatives – Ensure that all customer … Read more
Summary H & Y Comms Limited trading as Swansea Mobile is a mobile shop that specializes in buying and selling new and second-hand mobile phones in Swansea. With a dedication to providing high-quality customer service to our customers, we are seeking an experienced and professional Customer Service manager to join our team on a full-time … Read more
Responsibilities: – Manage a team of customer service representatives and oversee their daily activities – Develop and implement customer service policies and procedures – Train and onboard new customer service staff – Monitor and evaluate customer service performance metrics – Handle escalated customer complaints or issues – Collaborate with other departments to improve overall customer … Read more
Working Hours: As a CSA, you’ll play a vital role in ”Keeping London Moving”. For this reason, you would be expected to work on a varied shift pattern which will include early starts (04:30) and late finishes (01:30), weekends and public holidays. This is a full-time position, working 35 hours per week and you will … Read more