Responsibilities: – Manage a team of customer service representatives and oversee their daily activities – Develop and implement customer service policies and procedures – Train and onboard new customer service staff – Monitor and evaluate customer service performance metrics – Handle escalated customer complaints or issues – Collaborate with other departments to improve overall customer … Read more
Working Hours: As a CSA, you’ll play a vital role in ”Keeping London Moving”. For this reason, you would be expected to work on a varied shift pattern which will include early starts (04:30) and late finishes (01:30), weekends and public holidays. This is a full-time position, working 35 hours per week and you will … Read more
Job Description: As a Customer Service Manager the candidate will be a key player in the successful and safe operation of the business whilst motivating and inspiring our dedicated teams to deliver an excellent customer experience. The candidate is expected to plan, organise and co-ordinate among internal resources for receiving and dealing with responses and … Read more
Duties – Supervise a team of Franchisees to ensure excellent customer service is provided – Develop and implement policies and procedures to deal effectively with customer requirements and complaints; – Co-ordinates and controls the work of those within customer services departments; – Discusses customer responses with other managers with a view to improving the product … Read more
About us Boro Protect Security Ltd is a small business in Upton Street Middlesbrough. We are agile and professional. Our work environment includes: Modern office setting Flexible working hours Relaxed atmosphere On-the-job training Duties – Provide administrative support to the employer, including managing calendars, scheduling appointments, and organizing meetings – Perform data entry tasks and … Read more
Summary Responsibilities: – Manage a team of customer service representatives and ensure that they provide excellent service to customers – Develop and implement customer service policies and procedures – Handle escalated customer inquiries and complaints – Monitor customer service metrics and provide reports to upper management – Train and onboard new customer service representatives – … Read more
Summary QUICK MART CONVENIENCE is based in Oldham, thriving and community-oriented business that has been serving the local population since its inception. Our company’s premise revolves around providing essential goods and services to our valued customers. We pride ourselves on being a cornerstone of the Oldham community, offering a wide range of products and a … Read more
Summary Customer service managers and supervisors Friendship Convenience Store a cozy and welcoming corner shop that has become a beloved hub in the heart of the neighbourhood. This convenience store is more than just a place to grab everyday essentials – it’s a community haven, a place where neighbours meet, friendships are forged, and smiles … Read more
Working Hours: As a CSA, you’ll play a vital role in ”Keeping London Moving”. For this reason, you would be expected to work on a varied shift pattern which will include early starts (04:30) and late finishes (01:30), weekends and public holidays. This is a full-time position, working 35 hours per week and you will … Read more
Responsibilities: – Manage a team of customer service representatives and ensure that they provide excellent service to customers – Develop and implement customer service policies and procedures – Handle escalated customer inquiries and complaints – Monitor customer service metrics and provide reports to upper management – Train and onboard new customer service representatives – Collaborate … Read more