Digital Service Delivery Manager: Sponsorship Available
Job summary PLEASE NOTE THAT PREVIOUS UNSUCCESSFUL CANDIDATES NEED NOT APPLY Lead and continuously improve end-to-end end-user support services – including the Service Desk (1st line), remote 2nd line support and on-site field engineering. To ensure that digital services are safe, reliable and user-centred. Establish, embed and maintain ITIL-aligned processes (Incident, Request, Problem, Change, Knowledge, … Read more