University College London Hospitals NHS Foundation Trust
Job summary
An exciting opportunity has arisen in the Autonomic Unit for aband 4 Administration Coordinator. The post holder’s main job purpose will involve providing administrative support to the Autonomic Unit. The post holder will also support and cover other aspects of work including follow up/enquiry telephone lines, departmental inboxes.
You will be a team player with a flexible approach to work to meet the demands of the department.
Main duties of the job
The Autonomic unit is a highlight specialised service which provides a wide range of Autonomic Function test (AFT’s). The duties of this role are highly demanding and require interaction between different services areas across UCLH trust. The testing performed at the National Hospital for Neurology & Neurosurgery (NHNN) requires the post holder to multitask several aspects in this role. The potential post holder will have the opportunity to further expand their administrative skills as this role has multi demands. This role requires the post holder to make decisions in a demanding service and be able to deal with complex queries and have good communication skills.
Person Specification
Knowledge and Qualifications
Essential
- Educated to GCSE level or equivalent, with Grade C or above in English and Maths
- Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment
- Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
Desirable
- NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
Experience
Essential
- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent).
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery.
Desirable
- Previous NHS experience, or experience of working in a healthcare setting.
Closing Date: 15 November 2026
To apply for this job please visit apps.trac.jobs.