Job Summary
We are looking for a talented individual who is keen to learn and be a proactive member of the Urology team within Hywel Dda. You must be confident and able to demonstrate excellent verbal, written and IT communication skills, as well as having good organisational and planning skills.
In this rewarding role, you will work closely with our clinical nurse specialists (CNS), consultants, and wider multidisciplinary team (MDT), to support the delivery of safe, effective, and patient-centred care across a variety of outpatient and diagnostic settings. This is an exciting opportunity for someone who is committed to professional excellence and keen to play a vital part in enhancing the patient experience within a growing and innovative service.
The Assistant Practitioner role is pivotal in supporting the safe and holistic care of our patients and involves providing telephone and face to face advice to patients, families and carers. Under the supervision of the Urology CNS Team, this person will also be responsible for providing follow up support for patients and families who are living after treatment or with a cancer diagnosis. This will involve signposting to other hospital and community services.
Main duties of the job
Information, Education & Support
- Provide clear, compassionate explanations of tests, procedures, and clinic processes.
- Offer reassurance, practical advice, and signposting to specialist services or resources.
- Support patients living with urology conditions, including those undergoing cancer and long-term condition pathways.
Clinical Documentation & Administrative Duties
- Accurately update electronic patient records, documenting assessments, observations, and outcomes.
- Support management of clinic flow, appointments, and coordination with multidisciplinary colleagues.
- Assist in monitoring stock levels, equipment maintenance, and ordering supplies.
Patient Assessment & Clinic Support
- Undertake delegated clinical assessments, observations, and holistic reviews under the supervision of a registered practitioner.
- Prepare patients for a range of urology outpatient procedures (e.g., flow rate tests, bladder scans, flexible cystoscopy pre-assessment, prostate assessment clinics).
- Diagnostic Testing & Clinical Procedures
- Perform and record measurements such as uroflowmetry, post-void residual bladder scanning, urinalysis, and other point-of-care tests.
- Assist registered clinicians during investigations and minor procedures, ensuring patient comfort, dignity, and safety.
- Prepare clinical areas, equipment, and instruments in line with infection prevention & control standards.
Person Specification
Qualifications and Knowledge
Essential
- Level 4 vocational qualification in a relevant health care associated subject / Certificate in Higher Education Health Care Support Worker
- GCSE Maths and English Grade C or above or equivalent level 2 or above essential skills qualifications
- Evidence of continuing personal development relevant to the role in health care
- Able to demonstrate understanding of the HCSW Code of Conduct, All Wales Delegation guidelines and all Wales Band 4 Assistant Practitioner Governance Framework.
- Clinical knowledge which is relevant to the role.
- Demonstrates understanding of the importance of following procedures and treatment plans
- Demonstrates an understanding of the legislation related to Safeguarding e.g. adults/children, The Mental Capacity Act and Deprivation of Liberties to keep adults within their care safe
Desirable
- Local knowledge of statutory and voluntary services
- Teaching or assessment qualification
Experience
Essential
- Significant and recent experience of providing relevant clinical care
- Interpersonal and communication skills and the ability to manage/diffuse challenging or threatening situations
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Catheter care (including removal)
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Monitor and record vital observation and interpret results
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Reviewing risk assessments
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Monitor and interpret blood glucose.
- Experienced in undertaking a range of clinical skills relevant to the post as per role scope of practice and the national governance framework e.g. Experience of supporting an RN with wound care
Desirable
- Experience in a range of clinical skills including palliative care
- For community roles: experience of providing care in a community or primary care setting.
- Administration of medicines via oral, topical, SC, IM routes.
- Skills in non-complex wound care
Language skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 22 March 2026
