West Hertfordshire Teaching Hospitals NHS Trust
Job summary
We are recruiting a Band 8b – General Manager to provide senior operational and strategic leadership within the Women’s and Children’s Division at West Hertfordshire Teaching Hospitals NHS Trust.
Working closely with the Deputy Director of Operations and Divisional leadership team, you will be accountable for the performance, delivery and continuous improvement of a complex portfolio of services. This role suits an experienced NHS operational leader with strong financial acumen, excellent stakeholder management skills and a collaborative, values-driven leadership style.
You will play a key role in shaping service strategy, improving patient experience, delivering national targets and supporting a positive, inclusive culture across multidisciplinary teams.
We offer the opportunity to influence real change, work with committed clinical leaders and contribute to the Trust’s vision of excellent patient care.
Main duties of the job
As General Manager, you will have overall responsibility for the operational, financial and workforce performance of your service portfolio. You will lead business planning, performance management and service improvement, working towards delivery of national and local targets, including RTT and waiting list standards.
You will act as budget holder, develop cost improvement programmes and lead service development and business case approvals. Working in partnership with Clinical Directors, Matrons and senior managers, you will ensure high-quality, patient-centred services that meet governance and safety standards.
You will provide visible leadership to management teams, support workforce planning and development, manage complex operational escalations and contribute to divisional and Trust-wide objectives. The post requires significant NHS management experience, strong analytical and financial skills, excellent communication abilities and the resilience to lead within a complex healthcare environment.
Person Specification
Education
Essential
- Education to degree level or equivalent qualification
- Studying for/plans to study management qualification
- Evidence of continuing professional development including regular attendance on internal and external study programmes
Knowledge
Essential
- Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services
- Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy
Experience
Essential
- Operational management experience in an Acute NHS organisation
- Experience of managing several complex NHS services, preferably within the Acute Sector
Closing Date: 7 August 2026
To apply for this job please visit apps.trac.jobs.