Job Summary
An exciting opportunity has arisen within the Specialist Hospitals Board Information Team at UCLH. We are looking a Business Intelligence Partner (BIP) to lead on the provision of timely business intelligence and analysis to the board (along with the existing BIP) across all aspects of the business (quality, access standards, productivity, activity, income, research).
The Specialists Hospitals Board consists of four divisions: Queen Square, Women’s Health, Children and Young People and Royal National ENT and Eastman Dental Hospitals. The post holder will be predominantly responsible for the Queen Square division, they will have oversight of one further division and will be required to provide cover on occasion to the other divisions.
Since the introduction of EPIC, UCLH’s patient healthcare record system, in 2019, there is an unprecedented amount of detailed data collected by the Trust. The post holder will analyse, interpret and present this information to support performance management and service development.
Main duties of the job
The successful candidate will be required to work autonomously with minimal supervision. NHS experience is an advantage, and they will use SQL to query relational databases and have strong analytical skills enabling them to translate data into meaningful management information and communicate it clearly and knowledgeably. This position would suit somebody who is highly numerate and able to build strong relationships with key stakeholders within the Trust.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Person Specification
Knowledge and Qualifications
Essential
- Educated to degree level or equivalent
- Master’s degree or equivalent experience
- Knowledge and understanding of the concepts and practices of integrated service planning in complex organisations
- In depth specialist knowledge of NHS data dictionary, information analysis and the use of information across the NHS acquired through degree or equivalent experience
Desirable
- Membership of a relevant professional organisation (AphA, BCS, DAMA etc.)
Experience
Essential
- Min 3 years post qualification experience in information analysis role in an NHS or other healthcare information environment
- Proven experience of working with relational databases
- Significant experience of development using SQL Server, including complex query writing
- Proven track record of delivery at a senior level in a large complex service focused organisation, including staff management, change management, and performance management
Desirable
- Proven experience of managing information staff
- Significant experience of using Microsoft BI stack
- Significant experience of development in Power BI
- Experience of using Epic, including its BI stack, including developing Radar, Slicer Diver, Reporting Workbench contents
Skills and Abilities
Essential
- Producing and using demand and capacity models
- Ability to interrogate databases
- Ability to interpret complex data
- Ability to convert data to management information
- Proven experience of SQL
- Ability to independently interpret the requirements of information users and present detailed, complex reports that can be understood by a wide audience.
- Understanding of data quality issues and how these relate to the organisation as a whole
- Understanding of the Acute Healthcare business environment, particularly relating to income generation, productivity and financial planning across the organisation as a whole.
- In-depth understanding of waiting lists data and processes
- Proven track record of working under pressure to strict deadlines
Desirable
- Advanced use of Power BI
- Advanced use of MS Excel (macro level)
- Use of R and/or Python for machine learning and predictive analytics
Communication
Essential
- Ability to communicate effectively with staff at all levels
- Excellent Oral and Written Communication Skills
- Ability to train other performance and information staff in the use of information systems
- Ability to communicate on issues which can be complex and multi-stranded.
- Ability to lead staff effectively
- Engages in constructive debate and participates in evidence based decision making that is in the best interests of the Trust
Planning and Organisation Skills
Essential
- Ability to plan, prioritise and meet deadlines
- Ability to take responsibility for own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 22 December 2024
