Job Summary
Applications are invited for the post of Cancer Care Coordinator within the Lung cancer nursing team based at Wirral University Teaching Hospital NHS Trust. Full Time Monday-Friday.This is a pivotal role and is required to support the lung cancer team to coordinate the pathway for patients with cancer. You will be key to ensuring that cancer standards are met by proactively managing the patient pathway to ensure that patients receive their treatment in a timely and efficient way. This will involve liaising with clinical and administrative teams, both within the Trust and tertiary centres to coordinate appointments, investigations, and treatment. You will be communicating with patients and family members at a very challenging time, an empathetic, patient manner is required.In addition, you will provide administrative support to the team and ensure all data requirements are collected and inputted onto the relevant database.
Main duties of the job
- Participate in patient and public involvement activities to promote the service including awareness and promotional events outside of the centre.
- Present / attend cancer conferences locally and regionally as required.
- Organise the day to running of the service, organising meetings, bookings rooms, responding to email enquiries.
- Ensure compliance with policies, procedures and clinical guidelines for self and others.
- Work with other Co-ordinators across the region to adopt best practice
- Use databases and computer packages to initiate and maintain records and generate statistics for analytical purposes
- Coordinate the handover with other teams to facilitate safe and effective transition of care between services in order to provide seamless support for people
- Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit
- The post holder will demonstrate excellent organisational skills
Person Specification
Qualifications, Specific Experience & Training
Essential
- NVQ level 3/ 4 qualification in Health or Social Care or equivalent experience
- 5 GCSE qualifications with C or above including Maths and English
- Excellent computer/keyboard skills, ECDL or equivalent, proficient in MS Office
Desirable
- Communication skills training
- Counselling qualification
- Basic Cancer Course
- Additional training to Foundation degree / diploma level or equivalent through short courses
- Experience co-ordinating a patient workload
Knowledge and Skills
Essential
- Minimum 3 years’ experience of working in a health or social care setting
- Minimum 2 years’ experience of working with cancer patient
- Awareness of the individual needs of people affected by cancer
- Experience of responding to the support and information needs of others
Desirable
- Previous experience as Senior Support worker
- Experience of working with patients specific to tumour group
- Understanding of Macmillan Cancer Support and its role across the UK
- Awareness of Improving Outcomes; A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
- Experience of working without supervision using own initiative
Personal Attributes
Essential
- Able to recognise limitations
- Ability to communicate effectively and support
- Ability to communicate with cancer patients /families
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
- Sensitive and empathetic
- Ability to multitask and prioritise under pressure
Desirable
- Diplomatic
- Calm And Objective
- Approachable
- Personally, and professionally mature
- Demonstrates enthusiasm
- Ability to work autonomously and part of a team
Other Requirements
Essential
- Ability to travel across sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 19 March 2025
