Job Summary
A great and friendly place to work, so bring your passion, commitment and expertiseand enjoy the opportunities to make a difference every day.
We welcome applications from the Armed Forces Community – get in touch to find out more.
Main duties of the job
Work as a Cancer Navigator to assist with the coordination and management of patients undergoing diagnosis and treatment within George Eliot Hospital NHS Trust in order to meet the 28 day faster diagnosis targets.
- Provide information to patients related to diagnostics, treatment and follow-up and signpost to appropriate healthcare providers within remit of role and guidance.
- Provide telephone support working within defined protocols and guidelines. Document and communicate outcomes as per service specification.
- To participate in collating patient surveys/patient experiences surveys and support action plans delivered by the clinical teams.
- Support CNS’s in developing and facilitating delivery of good practice national pathways and activities.
- Document all interactions both verbally and written with accuracy and in line with Trust policy and procedure
Person Specification
Qualifications and Professional Training
Essential
- GCSE English language and Mathematics (Grades A-C) or equivalent
- NVQ 3 or additional training
- Recognised ECDL or equivalent or extensive Microsoft office package
Desirable
- Diploma in administrative practice or business management or equivalent knowledge
- Foundation degree in health and Social care or equivalent
Experience and Knowledge
Essential
- Experience working within the NHS or Healthcare setting
- Experience of working within multi-professional teams.
- Experience in use of data management
- Experience of coordinating patient workload.
- Experience of coaching/teaching patients and their carers
Skills
Essential
- Be an effective communicator both written and verbal
- Be able to work as part of a multi professional team
- Demonstrate good interpersonal skills
- Able to use information technology
- Understanding of patient centred care
- Ability to work to deadlines
- Ability to produce reports and audits to a good standard of English and of a highly accurate nature
Personal Qualities
Essential
- Ability to be flexible in prioritising own work and adapting to unexpected events
- To plan own work for the day/week
- Ability to work to deadlines
- To work unsupervised within set boundaries
- Ability to react to a changing situation and use problem solving skills as required
- Understanding of basic medical terminology
- Understanding of patient-centred care
- Understanding of the health and social care environment
- Ability and willingness to handle highly confidential information without compromising confidentiality or trust
- Good written communication skills
- Ability to produce reports and audits to a good standard of English and of a highly accurate nature
- Ability to motivate self and others
Others
Essential
- Must be able to demonstrate behaviours consistent with the Trust’s EXCEL value
Trust Values
Essential
- Effective open communication
- Excellence and safety in all that we do
- Challenge but support
- Expect respect and dignity
- Local healthcare that inspires confidence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 06 March 2026
