Job Summary
An exciting opportunity has arisen to become part of a new Care After Death Service across Aneurin Bevan university health board. This permanent band 3 position is well suited to an individual that is passionate about care after death and keen to work within a new team.
The Care After Death Service is across Aneurin Bevan university health board and supports the after death processes for patients.
The post holder will provide an efficient, reliable, responsive and holistic service in care after death in Aneurin Bevan university health board sites.
Main duties of the job
The post-holder will be responsible for ensuring that bereaved relatives and carers are enabled to receive the necessary documentation, personal effects and relevant information in a suitable format, in a timely and compassionate way. To sign post relatives to appropriate services and gain feedback from relatives regarding their experiences.
The post holder will also undertake tasks within the mortuary and support bereaved families when visiting within the mortuary.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent demonstrable competencies and skills in Administration and afterlife patient care, duties and responsibilities to that level
- Computer skills including Microsoft Word, Excel, etc
- Demonstrable experience of communicating effectively and compassionately with distressed/bereaved relatives and carers
Desirable
- Communication skills training
- Knowledge of bereavement support services
- Demonstrable evidence of an understanding of the administrative process following the death of a hospital patient
- Basic mortuary duties in providing dignity of the deceased patient, cleaning equipment, patient transfer etc. to legislative standards.
Experience
Essential
- Experience of inputting data into a database for service use
- Experience of working in a pressured environment with competing demands
Desirable
- Experience within a mortuary environment
- Experience of bereavement support
Attitude and Abilities
Essential
- Willingness to work within the mortuary setting
- Demonstrable confidence to interact with health professional staff or equivalent in order to ensure that they act in a timely manner which minimises distress for the newly bereaved
- Able to deal with emotive/ difficult/challenging situations with tact and sensitivity
- Ability to manage own wellbeing
- Excellent interpersonal skills including tact and diplomacy
- Excellent organisational skills
- The ability to work without direct supervision
Desirable
- Ability to speak Welsh at level 1 (Understand familiar everyday expressions if people speak slowly and clearly.) or the willingness to learn
- Demonstrable understanding of the impact of bereavement
Values
Essential
- Excellent well developed communication skills, written and verbal, to pass on highly complex and sensitive information with specific emphasis on sensitivity and empathy
- Passionate about making a difference
Other
Essential
- Ability to be able to travel independently to other sites within ABUHB
- Able to work flexibly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 05 June 2024
