Job summary
We are looking for a highly organised and proactive Care Coordinator to lead and coordinate administrative services within out integrated care community team. This is a pivotal role supporting the delivery of high-quality patient care by ensuring smooth, efficient and professional administrative operations.
Main duties of the job
The Care Coordinator within an integrated community care team, will be responsible for a high quality Customer Service in recording contact information, supporting the initial prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant others.
The post holder will be the central coordination point for local multiDisciplinary activity, organising ongoing regular meetings to facilitate progress of active cases with relevant team members including coordinating Multidisciplinary Team meetings to facilitate the provision of care for complex patients/clients.
The postholder will have access to people receiving care/patient facing and as part of this role a Standard DBS will be required.
Person Specification
Qualifications
Essential
- Good general education
- Able to demonstrate a good command of English language, verbal and written
- Knowledge of Office Administration/Customer services acquired through training or experience to NVQ level or equivalent qualification.
Knowledge and Expertise
Essential
- Knowledge of Health and Social Care administration and processes
- Knowledge of Microsoft office applications, internet and email
Desirable
- Knowledge/familiarity with medical terminology
Experience
Essential
- Able to work well in a team.
- Experience of working in an Office Environment
- Experience/knowledge of issues of working with confidential information.
- Experience of working with healthcare professionals/previous experience in the NHS.
Desirable
- Working in a busy and demanding environment.
Trust Values
Essential
- Demonstrate alignment with Trust Values (6 C’s: Commitment, Communication, Care, Courage, Compassion, Competency)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Closing Date: 25 August 2026
